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“was nice but will probably stay at condonesa next time”
Review of Hotel Habita

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Hotel Habita
Ranked #169 of 309 Hotels in Mexico City
london
Level 5 Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“was nice but will probably stay at condonesa next time”
Reviewed December 6, 2007

hotel arranged for us to be collected from airport. we got picked up in a hummer which was fun.

the staff were quite friendly and sweet but seem young and inexperienced. the room is nice but nothing special. its annoying that you cant see out the frosted windows of the balcony unless you stand on you tip toes.

the breakfast was really lovely the granola was amazing. again the waiters sweet but not fantastic. the mini bar is a bit annoying as you have to use the room key to open it and its really hard to turn.

they replaced the towels everyday and i would have preferred they didn't seems like a waste. the kiehl's products are great as i love kiehl's! also sorry have to say the shower was not great (no pressure) and the plug in the bath a bit annoying as you had to pull it out with your hand to drain the bath (i think it was broken)

the book shop was close the whole time we were there which was sad as there looked like there were loads of great books i would have liked to have had a look. also you feel a bit weird walking into the hotel sometimes as all the staff seem to hang out by the front door.

i must admit we got the room very cheap i think it was only $120 a day but if i had paid full price i would have been disppointed.

one thing i cant fault is the location - its brilliant - near a metro and the park and lots of restaurants in a very safe area. also it was a bit of a lottery but the staff on the whole were very helpful and had lots of info, maps etc that helped us with our stay.

probably wouldnt stay there again unless i got a good rate but would recommend.

  • Liked — location
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank deemps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
zurich
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 2, 2007

We stayed 2 nights at the habita in Mexico City. We booked through Expedia a Queen size bedroom. But as this room was really small and there was no view at all (wall ¡¡), we asked for another room. They changed us to a king size bedroom without additional charge an no problems at all.
This room was bigger and the bed was really good.

The first problem was breakfast. Expedia mentioned that it was included, but the hotel did not know about that and didn't want to discuss the matter.
The service at breakfast was slow and not friendly at all.

The second problem was checking out. Our bill had additional charges from the minibar though we didn't have anything. They explained that the botteled water had a cost. After 3 weeks travelling Mexico and stayed in 5 star hotels we were really astonished to hear that. There were other charges on our bill we couldn't explain ourselves were they came from. They cancelled one charge but we found tips we never signed for. Though we speak spanish quite fluently, we gave up trying to get an explanation for the charges. So do check your bill!!

We really would like to thank RAMON. He was very friendly and helpful with our luggage. Would be great if all the staff was like him.

We would stay there again. We told the hotel about the bill problems and friendliness of the staff and hope, that they will improve their services in the future!

  • Liked — pool, location, room
  • Disliked — some of the service in the restaurant
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hualdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 12, 2007

My husband and I stayed at the Habita for 3 nights and could find no faults in the hotel's location, facilities or service.

First, the location: it's located in the posh Polanco area, just a block away from the Polanco subway station. For over-crowded, over-polluted Mexico City, this neighborhood is like an oasis calm in the middle of a huge bazaar. The streets around the hotel are perfectly safe with plenty of shopping and dining options. (We recommend nearby D.O. for a superb Spanish dinner)

Facilities: We booked a deluxe corner room. The room itself was clean and well-equipped. My husband particularly liked the in-ceiling stereo system, while I was a fan of the huge shower that doubled up as a steam room. The hotel is wired with free wifi throughout (which we had to pay at the Puerto Vallarta Westin). Terry slippers and bathrobes were provided. The bed was super comfortable as was a wooden chair. Take note though that the decor is absolutely minimalist -- an aesthetic that pleases some but not all.

We took a swim the first morning at around 730am. Thinking we would have to plunge into an outdoor pool where the water was cooled overnight, we were pleasantly surprised to find that the hotel heats the pool in the morning. Although the pool and the gym are small, that's well-justified given the number of rooms in the hotel. We hardly saw anyone else at the gym or pool. The sauna was ok. Not hot enough. One needs to call the reception ahead of time to heat it up.

Service: Service was friendly and intimate. The receptionist, doorman, and concierge quickly recognized us. We were particularly impressed with the efficiency of the concierge. When we expressed an interest at 9pm for a private tour the next day, the concierge quickly had it arranged. Of course, it is a smaller boutique hotel, so the style of service is not the same as at ritz-carlton. For example, the concierge doubled-up as the bellboy to carry our luggage. We thought that was cool and more personal, but some may find it odd or awkward

Overall, we were extremely happy with our stay at the Habita and would definitely recommend to our friends

  • Liked — heated pool
  • Disliked — the breakfast
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank blcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
103 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed July 25, 2007

The Habita is in many ways a typical designer hotel - the facade has a largely opaque glass exterior with steel trims. The small yet adequate lobby has exposed (but painted) concrete ceilings with the Aura restaurant (serves all 3 meals and is open almost all the time) abutting the passageway leading to the front desk.

The room itself (I stayed in room 19) is compact with an open area to relieve any build up of claustrophobia. The bed is comfortable but just about adequate for a couple. WiFi service is great in the room but the lack of dressers leaves no room to unpack clothes besides some hanging space.

Despite all the high-end designing, functionality is far from perfect as the closet door could not be opened until the bathroom door was open. The hotel also provides only one bathrobe per room despite double occupancy - so ask for one if you are traveling as a couple.

The roof top bar has spectacular views and a (too?) lively crowd particularly on Saturday evenings. The swimming pool looks great but is less welcoming to actual swimmers as there is just about one lane for swimming. The gym has one each of a treadmill, a cycle and a elliptical trainer - barely adequate even for a small hotel. There is also a business center with two computers next to the gym which is open 24/7.

Food and service in the Aura restaurant is simply outstanding and a table by the window overlooking ave Presidente Masaryk - the street on which the hotel is located - is well worth the very reasonable prices on the menu.

The hotel's location in the very fashionable Polanco district of Mexico City is second to none. Overall a great hotel, particularly for travelers looking to avoid the large crowds in major hotels.

  • Liked — Great Service
  • Disliked — Design comprising functionality
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Traveleasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
2 reviews
Reviewed February 19, 2007

It's a unique place, everything in the hotel makes sense and it's special. Everything is designed by the best designers and architects. The personnel is rellay friendly.
The rooms are very comfortable, specially the beds, they are amazing!!!
Consider to have a full morning to relax on the pool and the jaccuzzi.
I had a really nice stay!

  • Stayed January 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank OARNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peru
Level 5 Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 14, 2007

If you like trendy hotels, or hotels designed by famous architects, the Habita hotel may be for you.

The location, on the most important street in the fancy Polanco district, is excelent. The rooms are too minimalistic for my taste. I would add closet space for guest's cloths for example.

Staff was pleasent and helpful. Food was good. The roof lounge was very nice and hip. The gym has 3 cardio machines, about average for a hotel this size.

The a/c was broken during my stay and never got fixed.. I stayed durign 3 days during an unseasonable warm winter ( 80F during the day) and the room got to warm. Fortunetly you can open you balcony door without loosing to much privacy.

Stayed February 2007
Helpful?
Thank Arie-Mordejai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 13, 2007

We stayed at Habita on the recommendation of a friend in Mexico City. The lobby is underwhelming, but the glass facade, room and rooftop lounge area are "cool" and trendy.

This is not a hotel that will overwhelm you with service but the staff was friendly, helpful and professional.

The breakfast served in the hotel dining area was delicious and we understand that the rooftop pool/bar is used as a photo shoot location on a regular basis.

If we were tourists and not visiting a friend we may have flet more comfortable in one of the larger, more traditional hotels.

One annoyance: On Saturday morning at 7am construction was taking place on our floor of the hotel!

  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChiTown2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Habita

Property: Hotel Habita
Address: Avenida Presidente Masaryk 201 | Polanco, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Mexico City
#48 Luxury Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Habita 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Habita Mexico City
Habita Hotel Mexico City
Hotel Habita Mexico City

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