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Reviewed February 26, 2010

Spent a total of one week at the Del Principado at the start and finish of a 26 day trip to Palenque and back. Really excellent staff and location make it a great choice in Mexico City. The complimentary breakfast is as generous as you care to make it with bottomless freshly squeezed orange juice...yummm!

  • Stayed: January 2010, traveled as a couple
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1  Thank marmotab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2010

My daughter and I just spent 6 days at Hotel Del Principado. The location is very conventient - only blocks from the Metro. The breakfast buffet was incredible - huge assortment of Mexican dishes (as well as the usual yogurt/cereal) which appeals to those of us who do not favor normal breakfast food. Afternoon and dinner menus were also very good. Cute little market across the street for water, gum, etc. The staff is the best! Very accommodating, knowledgable, helpful and had a sense of humor. Highly recommend this hotel.

  • Stayed: February 2010, traveled with family
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Thank TravelBug89523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2010

My wife and I stayed three nights in a standard room. The room was nothing to get excited about but was a good size and clean with a comfortable bed and cable TV. The bathroom was also a good size with toiletries and a hair dryer provided and plenty of hot water. The room was an internal room and the only window opened to a ventilation shaft about 4 sq mtrs in size. At the bottom of the shaft there was some sort of motor (air-conditioning?) that came on and off and produced a bit of noise. Otherwise the room was quiet. The room rate include a buffet breakfast which was very good. The hotel is ideally located on the edge of Zona Rosa so within walking distance of the cafes, nightlife, etc but far enough away from the noise of that area. Reception staff were generally helpful. Complimentary internet is available.
A couple of negatives. First, the entrance to the bathroom of our room (room 213) dropped about an inch when walked on. This was unnerving, although it appeared there was support for the floor once it sagged the inch. We mentioned it to a staff member who said he would see about fixing it or moving us to another room. But we heard nothing further. Second, although the room rate was quoted in US$ on the Internet the room is charged in pesos on your credit card. The rate of the room was clearly noted in the reception area as 825 pesos per night. However my credit card was charged 845 pesos because that is the amount the US$ charge converted to when the hotel's exchange rate (favorable to them, of course) was applied. It seems strange that the hotel penalizes guests who take the time to book in advance (other hotels we stayed at in Mexico simply charged the local currency room rate). We'd consider staying again, but only after evaluating other options.

  • Stayed: January 2010, traveled as a couple
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1  Thank aussie_bmh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2010

I spent over 15 days in Mexico City and I moved to the Hotel del Principado from another more expensive hotel in the Zona Rosa. This hotel became my home base as I came back the MC from my travels to other parts fo the Mexico. All in all, it is very reasonably priced, has good/free in room WiFi, includes a buffet breakfast and it's only 3 blocks from a subway stop and 3 blocks from Reforma. Front desk is courteous and efficient, and other staff are equally friendly and helpful. Rooms are basic but very clean with comfy beds, shower and bathroom while small are also clean with a great shower/hot water.

  • Stayed: February 2010, traveled solo
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Thank CDN_inspace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2010

I did not expect this level of comfort, food (!), and friendliness! Anyone can go two blocks and pay several times the price.

Strong positives: Although the appearance of the restaurant (paint it update the pictures!) did not make a good impression when I arrived, the food was wonderful with superb service. Locals came in to eat, always a good sign. The staff was friendly and helpful at every level throughout the hotel. When I reported water pressure problems in the bathroom, the "fixer" was there within fifteen minutes. My room (not above the street) was quiet. This is a place where the staff adopts your visit and will do anything to help you. The reception desk offers good English during the day. The laundry service is superb. Hot water is strong and hot! Multiple computers offer free Internet just above the lobby.

Negatives: Be aware of the stairs if you are challenged. There are stairs to the front door, stairs to the computers, and two sets of stairs in the restaurant.

Like most hotels in Mexico, Hotel Del Principado has no heat. So be prepared, especially if you go in the winter months. Order an additional blanket (promptly delivered) and wear layers both day and night - not exactly a hotel problem.

The subway (Insurgentes Metro Station), the center of the Zona Rosa, and La Reforma are within a few blocks, as is the Colonia Roma.

Recommended!

  • Stayed: February 2010, traveled solo
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Thank Lalo_de_Mexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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