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“Extremely disappointing” 1 of 5 stars
Review of Arturo's

Arturo's
Ranked #369 of 3,596 Restaurants in Mexico City
Cuisines: French, European
More restaurant details
Restaurant details
Good for: Romantic, Business meetings
Dining options: Lunch, Dinner, Reservations, Seating, Waitstaff
Neighborhood: Condesa
u.s.
Level Contributor
73 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Extremely disappointing”
1 of 5 stars Reviewed April 7, 2013

We went for lunch and ordered one pasta and 3 dover soles. The appetizer took forever but no complaints. Then another long long wait for the main course. One of the soles came too raw and had to be returned. The sole was terrible. I actually became nauseous and had to stop at the middle of the 2nd strip (out of 4). My husband who never complains says it was the worst we ever ate. My son-in-law complained and the manager came and politely listened to the complaints. We had already finished out meal with way-too-sweet lemon meringue pie and coffees. She returns and says "Is there anything we can offer you perhaps in the way of another drink?" When we so no, because we had finished the meal, they send the bill with no concession at all, not even in the coffee!
I say do not eat at this restaurant, there are plenty of places with great food, service and atmossphere in Mexico, all of which this place has not.

  • Visited April 2013
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 1 of 5 stars
      Food
Helpful?
5 Thank nimo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Visitor rating
    29
    8
    7
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Miguel de Allende, Mexico
Level Contributor
33 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Excelent!”
5 of 5 stars Reviewed January 23, 2013

Is a house very simple for business but also you can go with friends, The food is excelent the service very good, the owner is always there so everything is perfect using a very popular neighborhood in la condesa where there's all kind of shops.

  • Visited December 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank Veronica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“A top choice!”
5 of 5 stars Reviewed January 23, 2013

I've been to Arturo's several times and never have been disappointed - The food is amazing, the service just right and location ideal. Atmosphere varies throughout the day, business like for lunch and warm hinting at romantic at night. I recommend this place every time I have the chance...

  • Visited February 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
3 Thank Ad2521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
200 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Supposedly French restaurant, but more an old-rich-place-to-be-seen”
3 of 5 stars Reviewed July 21, 2012

It's in a quiet neighbourhood in Condesa area. The restaurant itself is a well-conserved old building. The food I recall was average, though having the waiter prepare steak tartare was quite entertaining.

Visited April 2012
Helpful?
Thank travel-bitten-shark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
58 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Best “Pears tarta” I ever had”
3 of 5 stars Reviewed March 14, 2012

My wife and I wanted to try a French restaurant and we wanted it to be in the nice “Colonia” of Condesa. We went though “Marco Beteta guide” application in the iphone and we selected this restaurant. We were there for lunch. The service was ok but timing was a little too long…We were too early for them. In general the food was ok. However, my wife asked a “Pears Tarta” for dessert…and surprise…!!!....it was absolutely delicious…!!!...it was really fresh with great texture and fresh and soft pears…this with the live piano made it worth it…!

  • Visited August 2011
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
Thank jmolina11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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