I had made a reservation about 2 weeks in advance of my arrival. When I arrived on January 3, 2012 I was told I did not have a reservation! Fortunately, I had printed my reservation info, which I highly recommend you do and carry it with you regardless of which hotel you stay at, and presented it to front desk person. I was accomadated immediately, but, was told that the type of room I had reserved was not available. I was given a room that had just been remodeled and smelled like fresh paint. The A/C, heater unit was not connected so the room was COLD at night, clock/radio/alarm non-funtional, fire alarm non-functional, no remote control for TV (deposit $200 mex pesos to get it from front desk!). It took TWO days to get iron and ironing board, THREE days to get a thick blanket since the heating unit had no power. Because the hotel is being remodeled, there is lots of noise (hammering, chiseling, loud talking, radio blasting, etc from 7:30 am to 7 pm). I feel that this hotel will be worth staying in ONLY months after the remodeling is completed. I would definitely check reviews in the FAR future. Hope this helps.
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- Also Known As:
- City Express Ciudad De Mexico Alameda Mexico City