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“BEWARE HOSTAL REGINA CAN RELEASE YOUR ROOM.” 1 of 5 bubbles
Review of Hostal Centro Historico Regina

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Hostal Centro Historico Regina
Certificate of Excellence
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“BEWARE HOSTAL REGINA CAN RELEASE YOUR ROOM.”
1 of 5 bubbles Reviewed January 18, 2014

Unfortunately, I need to share my very poor experience with Hostal Regina. Despite my booking via booking.com I found on arrival in the evening that my room was given to someone else without even making an effort to check with me if I were coming. Reason provided: Hostal policy, although I pointed out there is nothing in the conditions that I need to inform about the time of my arrival. They were clearly to blame but did not even bother to apologise. They found a replacement accomodation but not in the downtown area in a hostel with worse rating and conditions.

Stayed January 2014, traveled as a couple
Helpful?
5 Thank gwizduch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
    87
    86
    34
    11
    11
See reviews for
10
38
77
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lebanon, New Hampshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 30, 2013

We stayed in a private room for 3 nights and enjoyed our stay here. The location is golden with lots of bars and restaurants around the area. The bathroom was across from our room and it always had hot water. Rooms were clean but no daily housekeeping, which we didn't mind for our short stay. If you are a light sleeper, however, beware as the noise is coming in from the street but we were so tired by the end of our stay that we just passed out. For the price, you cannot beat it and the staff we're friendly, and a good place to meet other travelers.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 27, 2013 via mobile

We stayed in the "family room" (2 king size beds, 2 ensuites and a mezzanine), which was lovely, but not typical of the dorm experience.

The room was very comfortable, with a micro balcony overlooking the pedestrianised Regina St. Breakfast was nice for a bread + coffee hostel breakfast: a pastry and cinnamon brewed coffee from the cafe downstairs.

The vibe of the hostel was nice, though quiet (we arrived Xmas day). The location is central and a short walk to the Zocalo. Street noise wasn't a problem for us, as we weren't overlooking 5 de Febrero, the busy street.

There is a nice kitchen, though no drinking water provided - which should be a given for any accommodation in mexico. Also, the security door on the ground level could definitely do with upgrading. There seems to be an occasional security guard on duty late at night in the absence of a stronger door.

The roof bar is nice and finished, though not operating during our Xmas stay.

Would definitely stay here again.

Stayed December 2013, traveled with family
Helpful?
2 Thank Zachazacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed December 22, 2013

Overall, I thought hostel regina was good. Was relatively clean, and staff were nice to deal with. A lot of travellers on trip advisor seem to complain about the noise. I did not find this to be a problem, also the hostel is in the middle of centro historico, so of course there is going to be some noise. The dorms were very large, but thought this was cool, lots of people to meet. Breakfast was free, although small. Location was great.

The areas where I thought they could improve was the wireless (it really only worked down in the foyer), there was no rooftop bar, although I understand this was being renovated at the time, security was ok, not a priority though, and there was a lack of help for your ongoing travels. A lot of travellers use Mex City as their strating point for Mex and Central America. It would have been good if Hostel Regina offered help to travellers for booking buses, tours etc. We did this all through Hostel Amigos, which also looks to be a good hostel.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 16, 2013

I stayed with 3 friends in a private room, in November. The room was pretty cool - a massive bed, then a walk-up some stairs to another massive bed. Bathrooms both up- and downstairs, but the shower is upstairs only.

LOCATION: Good, easy to walk to the center. Felt safe. Can be loud at night, though, since the street beside it has bars and sometimes musicians playing at night.

CLEANLINESS: Beds were clean, towels also provided.

BATHROOM: We had a private bathroom. It wasn't bad, though be careful that too much water can result in leaking through to the bottom floor.

BREAKFAST: Get a slip from reception and have a cup of coffee (it tasted vaguely of cinnamon) and a bread at the cafe downstairs. I think breakfast started at 8, except for on the weekend.

WIFI: No reception in the room, and worked extremely slowly on our last day there.

RECEPTION: Very friendly and helpful staff. Had a nice chat with Crista (hope I spelled that right), who helped us book our tour to Taxco, and gave us information about other stuff.

ADDITIONAL: As with the rest of Mexico, it helps to know a bit of Spanish. Just a brief reminder also to check out the tours at the counter, and you can ask reception to call you a taxi, since it's apparently not safe to hail one on the streets.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fleagah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed November 4, 2013 via mobile

Centrally located, near metro. Really nice bathrooms. Problem we had was the bedroom doors were glass so we had to shut blankets in the door to be able to sleep. Breakfast was included in the price, but they never bothered to open early enough for us to have (we waited till 8.45 and still nothing). Nice terrace upstairs. Would recommend, just not the adjoining restaurant!!

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Justiney88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed August 29, 2013 via mobile

This Hostel is perfectly located in the Centro Historico, within walking distance of all the attractions, 3 metro stations to take you further afield and on Regina street which is a pedestrianised street full of bars and restaurants. The hostal itself it's lovely, the building is stunning and has an army of cleaners day and night maintaining the hostel, the shared bathrooms are very clean and very new, the staff are friendly and helpful. It would be an amazing stay if it wasn't for the level of noise, don't get me wrong, we are NOT light sleepers, but the unavoidable noise from the street below, specially at the weekends it's like sleeping in a very noisy bar, we stayed on the first floor so perhaps further up would be better, if it wasn't for the rooftop bar also blearing music downwards. The wifi only worked 2 days out of 5 that we were there, but they have 3 free computers that you can use, the breakfast is standard Mexican pastry and a coffee, and the kitchen is very well equipped to cook simple meals. So if the noise doesn't put you off and you can sleep through anything then definitely stay here!

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Corinne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal Centro Historico Regina

Property: Hostal Centro Historico Regina
Address: 5 de Febrero # 53 | Del. Cuauhtemoc, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
Ranked #13 of 204 Specialty Lodging in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Hostal Centro Historico Regina 1.5*
Number of rooms: 9
Official Description (provided by the hotel):
Hostel Regina is projected to be the only retro art-kitsch youth hostel in Mexico City. We have shared and private rooms, where local and foreign cultures and fused along with experiences and environments. The place is brand new, counts with 121 comfortable beds, private rooms, parquet floors, high ceilings and huge windows with balcony. We manage to make every room special, spacious and bright. ... more   less 
Reservation Options:
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Also Known As:
Hostal Centro Historico Regina Hotel Mexico City
Hostal Centro Historico Regina Mexico City

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