This hotel is wonderfully located just down the street from the World Trade Centre, close to everything, lots of banks, eateries and convenience stores in the immediate vicinity. I arrived around 2am on the date I had booked and was told I would have to pay for an extra night as check-in was at 3pm, I had sent them an email re this matter but never received a response. They charged me the full rate for the extra night, not the Booking rate, it would have been a nice PR gesture if they would have given me a discount, what's $30 to a hotel chain? To a customer it means the difference between returning or not. Bedrooms are large enough with comfortable beds and nice linens, carpets were smelly, the shower floor is very slippery and the windows don't open. The sound quality isn't good, you can hear the people in the next room, I had to bang on the wall at midnight to shut them up so I could get some sleep. At check-in they said the continental breakfast included fresh fruit and juice, it doesn't contain fruit, only juice. The dining room staff is attentive to the point of annoyance, I know they want the tips but I don't like my juice glass or coffee cup refilled after every sip. The gym is excellent and open 24 hrs and the reception and concierge staff are all very professional and friendly.
- Official Description (provided by the hotel):
- In one of the most important business area of Mexico City, is located Novit Hotel, at just two blocks from the WTC (World Trade Center) and minutes of famous restaurants, malls, theaters, museums and exposition centers. Novit Hotel its a great option to both business and leisure travelers visiting Mexico City. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Novit Mexico City