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“Great EXperience and Service”

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The Westin Santa Fe, Mexico City
Ranked #42 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed June 9, 2013

When you travel you always want to have a good experience that's the case at the Westin Santa Fe in Mexico. You can go wrong, the staff really try to make you feel good and solve all the potential problems or issues you could face. It's a great experience and the management is always available to assist you.
If you are planning Mexico City in your next trip you better stay at the Westing Santa Fe.

  • Stayed: June 2013, traveled on business
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Thank JPCGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded June 10, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

We are pleased to know that we reach our goal of creating a renewal experience for you. All the associates, incuding the managers, at The Westin Santa Fe Mexico City are always available to our guests.

It will be a pleasure to welcome you again during you next visits to Mexico City.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 - 224 of 526 reviews

Reviewed May 12, 2013

I stayed here for one week due to a business trip. The hotel is great, excellent service, beautiful rooms, good location, comfortable and totally friendly staff. I can not complain about anything.
Breakfast is a dream, fruit, fresh bread, eggs made to order, amazing!
i will be back soon and totally will stay here again.

Room Tip: Top floor Can be hot due to sun all day long, so keep the curtains closed.
See more room tips
  • Stayed: May 2013, traveled on business
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Thank adpollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded May 13, 2013

Dear Trip Advisor Companion,

We thank you very much for posting your positive review about The Westin Santa Fe Mexico City.

We are happy to know that we meet our goal again. It isgreat to know that your experience was extraordinary and that you will think in The Westin Santa Fe as your first option for your visits to Mexico City.

We are ready to welcome and revitalize you again.

Best regards.

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Reviewed May 2, 2013

I stay at the Santa Fe Westin everytime I go to Mexico on business. The service is very friendly, the rooms are lovely..the heavenly beds are always heavenly and the facilities are pleasant and good. Also it's in the park plaza and it is simply divine to be able to roll out of the hotel and on foot and have options to eat or go to the movies without stress in this usually traffic infested city!

  • Stayed: April 2013, traveled on business
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Thank Tania1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded May 6, 2013

Dear Tania,

We thank you very much for posting your positive review about The Westin Santa Fe Mexico City. We are delighted to know that all your senses were satisfied during your recent experience with us.

We are really pleased to read that the atmospher covers your needs and to know that we are your first option during your visits to Mexico.

The Hotel is located in a very privileged area, with top notch restaurants at a walking distance, entertainment and shopping options of the best quality with no worry to think about the road traffic or safety.

We are expecting to welcome you again at The Westin Santa Fe Mexico City.

Best regards.

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Reviewed April 25, 2013 via mobile

We started on shaky grounds but ended up being one of my favorite hotels in Mexico City. Highly recommend it! Specifically one of the hotel drivers called Lirio. She took very good care of me making sure i make all of my meetings on time etc. I always stay here when I am in mexico city.

  • Stayed: April 2013
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Thank Amaya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 29, 2013

Dear Amaya,

Thank you very much for sharing your comments with the Trip Advisor community regarding your experience at The Westin Santa Fe Mexico City.

We know that you are know a regular guest at the hotel. As one of our regular guests, we make sure that your requests are fully covered.

It is a pleasure to create personal experiences for you. Looking forward to welcome you again at The Westin Santa Fe Mexico City.

Sincerely Yours.

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Reviewed April 23, 2013

Wonderful bedrooms, awesome terrace qith jacuzzi, incredible staff, at the most exclusive zone, you cant ask for a better place, i really enjoyed it! Quick personalized service, i enjoyed the spa an the infinitum pool, but also the viewa, you a cinema, a starbucks, and lots of restaurants just across the hotel and you are 5-10 minutes away from mexico's high life cucine and noghtlife

  • Stayed: April 2013
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Thank Manuharari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 24, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

It is wonderfull to know that we achieved our goal of creating a personal experience for you. All the associates at The Westin Santa Fe Mexico City are oriented to provide a unique service.

We will love to welcome you again in the near future.

Sincerely Yours.

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Reviewed April 22, 2013

This place is great mostly for business trips, because its in a commercial zone, not very touristic. I've really enjoyed the comfortable beds, awesome showers, nice view, great spa, very good service. to sum up, I felt at home!

  • Stayed: April 2013, traveled on business
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Thank gigilalala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 23, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

We appreciate for taking your the time to send us your feedback, it is nice to know that your experience was great and we accomplished our goal of making you feel at home.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future.

Best regards.

Report response as inappropriate
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Reviewed April 21, 2013

What you expect from a Westin. Clean and Nice Room. Excellent Breakfast. Nice shopping center across street with good dining options.

Meeting Rooms were nice with good catering although below ground so no natural light.

  • Stayed: January 2013, traveled on business
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Thank GOP_Nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 22, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your experience at The Westin Santa Fe Mexico City.

We appreciate taking your valuable time to send us your feedbacks, it is nice to know that your experience was great.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future.

Sincerely Yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Santa Fe, Mexico City

Address: Javier Barros Sierra 540 | Lomas Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Mexico City
#14 Spa Hotel in Mexico City
#27 Luxury Hotel in Mexico City
Price Range: $128 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Santa Fe, Mexico City 4.5*
Number of rooms: 259
Official Description (provided by the hotel):
The Westin Santa Fe, Mexico City sits in the heart of the business district of Santa Fe, one of the newest neighborhoods in Mexico City. We offer a great location at our hotel in Mexico City, near the fantastic ultra-modern skyscrapers that have recently been erected and close to many beautiful traditional forms of Mexican architecture. Stay with us and enjoy proximity to the second largest shopping mall in Latin America, where you can visit Hugo Boss, Prada, Palacio de Hierro, and Saks Fifth Avenue. ... more   less 
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Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City

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