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“An excelent place to stay!”

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The Westin Santa Fe, Mexico City
Ranked #43 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed April 23, 2013

Wonderful bedrooms, awesome terrace qith jacuzzi, incredible staff, at the most exclusive zone, you cant ask for a better place, i really enjoyed it! Quick personalized service, i enjoyed the spa an the infinitum pool, but also the viewa, you a cinema, a starbucks, and lots of restaurants just across the hotel and you are 5-10 minutes away from mexico's high life cucine and noghtlife

  • Stayed: April 2013
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Thank Manuharari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 24, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

It is wonderfull to know that we achieved our goal of creating a personal experience for you. All the associates at The Westin Santa Fe Mexico City are oriented to provide a unique service.

We will love to welcome you again in the near future.

Sincerely Yours.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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223 - 229 of 527 reviews

Reviewed April 22, 2013

This place is great mostly for business trips, because its in a commercial zone, not very touristic. I've really enjoyed the comfortable beds, awesome showers, nice view, great spa, very good service. to sum up, I felt at home!

  • Stayed: April 2013, traveled on business
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Thank gigilalala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 23, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

We appreciate for taking your the time to send us your feedback, it is nice to know that your experience was great and we accomplished our goal of making you feel at home.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

What you expect from a Westin. Clean and Nice Room. Excellent Breakfast. Nice shopping center across street with good dining options.

Meeting Rooms were nice with good catering although below ground so no natural light.

  • Stayed: January 2013, traveled on business
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Thank GOP_Nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 22, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your experience at The Westin Santa Fe Mexico City.

We appreciate taking your valuable time to send us your feedbacks, it is nice to know that your experience was great.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future.

Sincerely Yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

Everthing was perfect, the hotel is beatiful, the common areas are good.
The rooms are really clean, the food is good, the service is amazing.
Its well located, the staff is very accessible, they respected any need you have.
I herebly recomend it

  • Stayed: April 2013
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Thank hanono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 22, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

It is a fundamental part of our philosophy to create personal experiences for our guests, which is why all of us at The Westin Santa Fe Mexico City are oriented to provide a unique service.

It will be a pleasure to welcome you again in the near future.

Sincerely Yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

I stayed two nights for business in Mexico DF. Excellent service, very convenient location, superb breakfast buffet. Totally recommended.
Hotel restaurant is a plus, but also you can find at walking distance the Fisher's, to get into the local cuisine.

Stayed: April 2013, traveled on business
Thank Ivan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 20, 2013

Dear Ivan,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

We appreciate for taking your the time to send us your feedback, it is nice to know that your experience was great. The Santa Fe area gives great options for our guest in the local or the international cuisine.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future,

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Reviewed April 11, 2013

The Westin Santa Fe is a cookie cutter business hotel that is designed like it could be dropped into any city in the world. I couldn't help but be disappointed by their design choices, which have eliminated the charm and authenticity of the Mexican culture and failed to adapt much of anything.

This disappointment unfortunately is not limited to just design. The food options of the hotel are very international. The room service menu has almost no Mexican options and the primary restaurant on the ground level only adds a few more. Luckily there are many restaurant options near the hotel including Central Central, which is nice.

Service can be improved. The Westin gets a lot of little things wrong. During my stays they messed up taxi arrangements, shoe shine service and seemed to be very inflexible about extending my stay by a night despite having availability.

If you are a business traveller with no intention of doing anything Mexican and are happy hearing English voices throughout the hotel, this one is for you. If not, I would try elsewhere.

  • Stayed: April 2013, traveled on business
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1  Thank letsgofire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 15, 2013

Dear Sir,

Thank you very much for taking the time to share with the TripAdvisor followers your review about the experience you had at The Westin Santa Fe Mexico City.

I woyuld like to offer a sincere apology for the inconvenience you had. We regret that the experience at the hotel did not fill your expectations.

We would like to ask for a second chance, allowing us to create an exclusive atmosphere for you.

Best regards!

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Reviewed April 10, 2013

If you need to stay in the Colonia Santa Fe district, this may be one of the best options: spacious and nicely appointed accommodations and good service This rings especially true if you happen to be in Santa Fe on business.

Room Tip: Room 222 gives you a double-dip view: valley and city.
See more room tips
  • Stayed: April 2013, traveled on business
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Thank AACN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe, Mexico City, responded to this reviewResponded April 11, 2013

Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

We appreciate taking your valuable time to send us your feedbacks, it is nice to know that your experience was great.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future,

Sincerely Yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Santa Fe, Mexico City

Address: Javier Barros Sierra 540 | Lomas Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Mexico City
#14 Spa Hotel in Mexico City
#27 Luxury Hotel in Mexico City
Price Range: $128 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Santa Fe, Mexico City 4.5*
Number of rooms: 259
Official Description (provided by the hotel):
The Westin Santa Fe, Mexico City sits in the heart of the business district of Santa Fe, one of the newest neighborhoods in Mexico City. We offer a great location at our hotel in Mexico City, near the fantastic ultra-modern skyscrapers that have recently been erected and close to many beautiful traditional forms of Mexican architecture. Stay with us and enjoy proximity to the second largest shopping mall in Latin America, where you can visit Hugo Boss, Prada, Palacio de Hierro, and Saks Fifth Avenue. ... more   less 
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Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City

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