The hotel has a good location and rooms are decent. However, my confirmed booked fees where not honored and received the worse customer service in my life. I provided printed confirmation clearly stating the policies 2 persons in a double and total including additional 16% excluding the 3% fees.I was accussed of being a thief and forced to pay TRIPLE the confirmed booking fee. I was told I should have known to have paid during the day and not at nite. I was told I should have known I should switched rooms between my 2 day stay. I was told 3 different fees and the more I disagreed the amount kept on increasing. When I requested a supervisors name I was denied the name later told the supervisor was out for the next 2 days. I was denied getting a receipt of payment. I spent over 30 minutes in the front desk presenting my confirmation paperwork which was told were all lies not valid and yelled and cursed at to pay triple amount. I have traveled and stayed in various placed. This experience was the worse experience in my life. This experienced encouraged me to provide feedback on such website for the first time to avoid this experience ever happening to any one else ever ever ever.More
- Free Wifi
- Pool
- Visit hotel website











