4 people are viewing this hotel

$111

View deal

Reserve now, pay at stay

$111

View deal

$399

$109

View deal

travelup.com$399

Barcelo.com$110

Hotels.com$111

View all 17 deals

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

mww1950

Edison, New Jersey

450214

Spectacular Stay

Name: Spectacular Stay
Item: Barcelo Mexico Reforma
Rating: 5
Author: mww1950

Review of Barcelo Mexico Reforma

Reviewed October 25, 2019

My Wife and I were part of a Pilgrimage to Our Lady of Guadalupe with our Diocese and the tour package included our stay at Barcelo Mexico Reforma and we were fortunate that it did.
The hotel is absolutely gorgeous upon entering you’re greeted by the tower atrium with the glassed elevators going up to the terraced rooms.
Our room was on the 17th floor and had a near 180 degree view to the north.
The room had two full sized comfortable beds a large flat screen TV, desk and two chairs, it also had a large lighted closet as well as an ironing board and iron.
There was an in room safe and coffee set a small refrigerator that was daily stocked with two large bottles of water.
The bathroom was very big with a large walk in shower, there was a hair dryer and a full set of toiletries.
The Staff was very friendly and every morning there was a breakfast buffet on the lower level, the breakfast buffet could satisfy the tastes of many cultures with all of the food offerings, breakfast was a relaxed and enjoyable affair with the staff meeting every need.
We loved our stay in Mexico and felt pampered at the Barcelo Mexico Reforma.More

Date of stay: October 2019

See all 2,742 reviews

Nearby Hotels

More Reviews

JimH_nyc wrote a review Oct 2019
629 contributions
Unhelpful Concierge Service Ruins the Star Rating
I’ve stayed at this hotel many times over the years. The concierge staff here is always unknowledgeable about simple things to do in the immediate neighborhood, such as where is a pharmacy or a grocery store. They just don’t seem interested in being helpful to guests at the concierge station. Today I asked help in doing touristy things in specific DF neighborhoods and I was simply given a detailed list of tours on a piece of paper and no more information than this. The concierge was not interested in assisting me with my questions & he ignored my questions, while he looked blankly into space & away from me. I got the idea, I was not to get any help from him whatsoever, other than this list of tours available to anyone off the street. The concierge here is rude and ill mannered. For the price I’m paying to stay at this hotel, I’ll probably look elsewhere in the future and would not recommend a tourist in need of concierge service to stay here because there are many, many options in Mexico City with a professional staff. Regarding the hotel building and rooms, the hotel can be a little dated and the rooms are not modern Decour. However, the hotel is comfortable, with nice linens, a comfortable bed, where I always get a great nights sleep, and an excellent shower. I always pay extra for the premium level of service here, which can be quite a nice welcome for guests. The premium level includes daily happy hour with hors d’oeuvres, your choice of two locations within the hotel for breakfast and a few other amenities too. There’s always an iron and ironing board in the closet, with a couple of Barceló robes and slippers. There’s a refrigerator and a safety box for your valuables. The electrical outlets are conveniently located at the bed’s nightstand. There’s an excellent gym in this hotel with plenty of workout equipment. The pool area is nice, but in an atrium and not outdoors. You cannot open your windows from these hotel rooms. So, no fresh air. There’s a nice Japanese restaurant in the hotel called Daikoku and also an Italian restaurant called La Fontana. I’ve enjoyed meals at both of these restaurants. The popular upscale chain restaurant throughout Mexico city is also here & it’s called Sonora Grill. I prefer the Sonora Grill in the neighborhood of Condesa. But this one is so convenient that I’ve eaten here many times and I’ve always enjoyed the convenience to my room after a late dinner. The lobby bar area in this hotel often has live music & it’s popular. There’s also a Starbucks in the hotel lobby. Starbucks usually supplies coffee beans from whichever country you are visiting. So, you’re not ripping yourself off from enjoying the local culture, while having a refreshing Starbucks coffee here. Again, this is a very nice hotel and if you’re inviting someone here for a romantic excursion, they would definitely be impressed with this hotel. It’s unfortunate that the concierge service each time at this hotel does not match the other details that are so welcoming at the Barceló Mexico Reforma. There’s even a nice shoeshine stand just inside the hotel lobby entrance and they always do a great job!
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
yoshi-suzu wrote a review Oct 2019
4 contributions
Great gym!
This is the second stay.
Hospitality 5/5
Staff has great hospitality as usual.
Restaurant 4/5:
All the restaurants here are wonderful. (Include Japanese food)
Room 1/5:
Depending on the room you stay, you can hear the voice next door...
Gym 6/5!:
The manager has a complete understanding of what the gym user wants. It is more perfect if we can buy some protein at the 9-floor reception.

Comment:
I will use this hotel again because of the gym was great.
Of course, I know another more high price hotel has some great gym. However, I can easy accept this hotel because this quality at this affordable price.
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
liset b wrote a review Oct 2019
2 contributions
14 Day stay in October
I stayed 12 days in October for business because my work build building is directly across the street. The overall experience was Fair (3 stars). The rooms were a good size but the room service was horrible. If I dont leave the lady a message to vacuum she would have not done anything the entire time. Also the process to check in and to pay for breakfast was like 1920. They still check people in with little pieces of papers and if you order coffee get ready to wait 15 mins for it and to drink cold coffee. Hated that!! To pay for breakfast was another line and another mission! Also the Wi Fi service is horrible! It only worked inside the room and everytime I went to log in I HAD to log in everytime and passeords everytime. The elevators take SOO long to arrive, at least 10 minutes and 2 of the elevators were broken during the entire stay. I was very mislead and not impressed at all.
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
melchormaya wrote a review Oct 2019
1 contribution
mexico
overall my stay was Ok ,we liked the area the city .
Overall personnel were good ,friendly and professional
The elevator were so so slow we had to wait long time to catch one.That needs to be improved
Quality of the food can be improved also and more authentic mexican dishes .
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
maribel199 wrote a review Oct 2019
1 contribution
Location, Location, Location
We had Wonderful experience at hotel, from restaurants at the property, staff, love the breakfast buffet,the staff was always willing to help and suggest in options for us to do.
4 blacks Away from bellas Artes, 2 blacks away from Revolution Monument, many things to around area. For sure we will come back to Barceló!
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.