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nickhodges1991

Great Hotel in a Great Location!

5.0 of 5 bubblesReviewed Aug 20, 2019
The Hotel is located in a great and safe area of Mexico City and is within walking distance to the Historic district and a short Uber or Taxi ride to other significant sights like Chapultepec Castle and the Museum of Anthropology, both are highly recommend. And tours to Teotihuacan will pick up from this hotel and drop back off at the end of the day.
Date of stay: August 2019
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Barcelo Hotels & Resorts
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PoteroHBMR, Gerente at Barceló México Reforma, responded to this review
Responded Aug 20, 2019
Dear nickhodges1991, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Ena Navarro
Quality and Service
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,182)
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Traveler rating
1,885
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Reviewed August 20, 2019

Nice room and location but whenever I asked for missing soap they kept me waiting for hours and the soap never arrived. Same when we asked for contact lense solution. If you can't deliver just say it!

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Vacation795633
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this reviewResponded August 20, 2019

Dear Vacation795633, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Ena Navarro
Quality and Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2019

Very nice hotel. Great amenities and great service. Very clean and comfortable. Great location. Restaurants have good food. Staff was very friendly and were very attentive to our needs. Definitely recommend.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Jose A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this reviewResponded August 20, 2019

Dear Jose A, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Ena Navarro
Quality and Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2019

This place has the best breakfast in town. The VIP Lounge offers great treats during the day with a happy hour. Very clean and comfortable. The customer service is first class all the time. The location is excellent, it's very close to many attractions. I definitely recommend this hotel.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank erickpba
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this reviewResponded August 20, 2019

Dear erickpba, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments. We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon!
Ena Navarro
Quality and Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2019

Fabulous say in Ciudad Mexico. Great location, never felt threatened. Hotel and neighborhood were spotless with lots of great restaurants, national sites, and convenience stores in close proximity. Hotel staff across the board was most accommodating. Definitely buy the daily breakfast, best ever! When I go back to this fabulous city I will stay at Barcelo again.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Gail P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this reviewResponded August 20, 2019

Dear bedfordgreenhouse, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló México Refroma hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Ena Navarro
Quality and Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2019

Excelent hotel, the staff very helpful and kindness, I just make a suggestion you need more variety on food like more Mexican food, the breakfast buffet was really really good, overall everything is good, highly recommended..

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Experience569702
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this reviewResponded August 20, 2019

Dear Experience569702, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
Ena Navarro
Quality and Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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