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“Excellent Place”
Review of Las Alcobas

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Las Alcobas
Ranked #2 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed September 28, 2013 via mobile

This was my first time staying here, based on a recommendation. I travel to Mexico City frequently and will only stay here in the future. Excellent location, service, room service all great. Attention to details and modern decor in room. Excellent find and recommend this hotel who wants security and luxury in a boutique hotel.

  • Stayed: September 2013
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Thank Ashton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear Ashton B,

We thank you for recently staying with us and also for having taken the time to share your comments.
Thank you for choosing us for your future trips to Mexico City.
We look forward to welcoming you again at Las Alcobas hoping you consider us as your “home away from home”.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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351 - 357 of 647 reviews

Reviewed September 28, 2013

Small and cosy hotel great for a business trip or even for holidays. The service is great and the rooms very good. It is very well located and even though in a main avenue of Mexico City you can´t hear anything. It´s clean and the food is good, all you need for a good rest!

  • Stayed: August 2013, traveled solo
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Thank PersonWhoJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear PersonWhoJourneys,

We thank you for your recent stay with us.
We are glad you had the opportunity to rest and have a wonderful time.
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

This is a "must stay" when visiting Mexico City! In a great area of town, 35 sleek/modern rooms, fabulous service, spa and restuarant! Every member of the staff makes you feel so warm and welcome and can help with any arrangements ..( this was especially helpful since i don't speak Spanish!) My spa treatment was one of the best anywhere, the food in the restaurant; organic and fresh, Mexican morning breakfast choices the best! This is an exceptional hotel and one that you will be so pleased you choose on your visit to this great destination.

Room Tip: Any room here is a gem, the higher up the better view and the penthouse suite has a fabulous outdoor...
  • Stayed: September 2013, traveled on business
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Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear Dave W,

We are glad you experienced all the services at the hotel.

We appreciate your comments and we look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

If you ever read the book Raving Fans, you'll understand Plus 1 service. The staff is attentive, they remembered my special requests from the past and this little gem never ceases to amaze me. The new restaurant, Anatole, is a great addition. Didn't get a chance to stroll in Polanco this trip but the location makes the area very walkable. Definitely coming back when I need to be in Mexico City.

  • Stayed: September 2013, traveled on business
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Thank Jcreight7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear Jcreight7 .

We appreciate your wonderful comments and we are glad you enjoyed your stay.

We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

Just finishing up an incredible stay at Los Alcobas during my first visit to Mexico City. This elegant hotel is the height of contemporary design but manages to maintain a warm and welcoming atmosphere. The entire staff and the General Manager offer incredible, personalized service and couldn't be more helpful.
Complimentary services like morning coffee delivery and pressing service in your room win my heart as a business traveler.
I will dream about the Mexican breakfast and only wish I could have worked my way through the entire menu. The chic new organic restaurant Anatol is also not to be missed.
Los Alcobas will be my home every time I visit Mexico City!

Stayed: September 2013, traveled on business
Thank TravelKym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear TravelKym,

We thank you for recently staying with us and also for having taken the time to share your comments.
We are glad you enjoyed aour Mexican Cuisine!
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.
Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2013

I can's say anything better that was already said.
Amazing location
Amazing Staff
Great room design/ Who said that you have not enough lights in your room?
Great restaurants (Anatol and Dulce Patria)
This is the best Hotel in Mexico City.
St Regis and Four Seasons have a lot to learn.
Hard act to follow.
I will be back.

Room Tip: All the rooms are amazing. If you want to splurge yourself, the suites on the top floor have terrac...
  • Stayed: September 2013, traveled on business
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Thank Un_Voyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear Un_Voyageur,

Dear Guest,

We appreciate your wonderful comments!

We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

We stayed at this hotel for 4 nights and just loved it. It is a modern boutique hotel with just 30 rooms. Room rates include the following:

- complimentary mini bar soft drinks & Mexican snacks
- internet
- continental breakfast till 11.30am
- complimentary ironing of clothes (invaluable when traveling with only carry-on luggage)
- butler service
- early bird special in the spa for double time on massages and 15% off till 3pm everyday! Early Bird till 3pm?! Love it!!

Rooms: Attention to detail in the rooms is outstanding (3 way full length mirrors; Bose sound systems; centralized room controls for lighting, climate, drapes.) …super comfortable beds…shower (rain+hand-held with 6 body jets) is FANTASTIC!

Service: Exceptional personalized service! Every member of staff from the butler, doorman, front desk, restaurant showed a level of attentiveness that seems to be missing from so many 5-star hotels these days.

The only negative was the gym. It is a hotel room converted into a gym which is not very well equipped (1 treadmill and 1 elliptical). You can only use the gym after 9 am and a member of the staff has to let you in (you can’t use your room key). Overall given the rest of the quality of this hotel, this issue is minor.

Looking forward to returning to Las Alcobas!

  • Stayed: September 2013, traveled as a couple
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5  Thank Runningshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas, responded to this reviewResponded October 7, 2013

Dear Runningshoes ,

We deeply appreciate your time to write such a great review.

We are sorry for the inconvience you had with the Gym. We will make sure next time this will not be an issue.

We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Las Alcobas

Address: Ave. Presidente Masaryk 390 | Col. Polanco, Mexico City 11560, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#1 Spa Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#1 Romantic Hotel in Mexico City
#4 Business Hotel in Mexico City
#12 Family Hotel in Mexico City
Price Range: $335 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Las Alcobas 5*
Number of rooms: 35
Official Description (provided by the hotel):
Designed to resemble a private residence, Las Alcobas, A Luxury Collection Hotel, Mexico City has unique features that lavishly exude warmth and comfort, hand-selected details to enhance and enliven your senses, and the calm serenity of being at ease in your environment. These are the ingredients for a refined experience at a hotel in Mexico City. For business and leisure travelers, our hotel's 35 guestrooms and suites reflect our commitment to quality and the highest level of attentive service imbued with unparalleled comfort with luxurious accommodations that await you in Mexico City in state of the arts guestrooms and exceptional bathrooms. Las Alcobas, A Luxury Collection Hotel, Mexico City is composed of both architectural as well as aesthetic exquisiteness, while simultaneously offering the utmost service with its symphonic melding of personalized amenities, including two restaurants, and complete attentiveness to its guests. ... more   less 
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Also Known As:
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico City

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