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“Great almost everything (except breakfast)”
4 of 5 bubbles Review of Hotel Gillow

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Hotel Gillow
Ranked #105 of 306 Hotels in Mexico City
Bogotá, Colombia
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great almost everything (except breakfast)”
4 of 5 bubbles Reviewed October 9, 2012

I stayed here two nights and it was pretty nice. My room was of decent size, and I even had a terrace with a view of the inner street. It's a standard place, nothing fancy but clean, service is really great, internet works fine and has no annoying steps to log in (just the network password). They have also remodeled the rooms recently so that was also nice.
One thing that I didn't like was the breakfast, not sure why. it wasn't included in my room bill so I had to pay for it and then chose to go elsewhere.
Ah, it was VERY cheap for the quality, service, room, hospitality. Great price, really. Literally one third of what I was paying in a hotel two blocks away.

Room Tip: I got 601 which had a terrance. 602 also has one.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank carlosfpardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRoberto, Manager at Hotel Gillow, responded to this review, May 15, 2013
Dear Carlos,

Thank you so much for your comment of Hotel Gillow,

We are really devoted to listen to our customer and their opinions. Since your visit we had remodeled the 6th floor entirely, so now the next time you visit you will have a brand new room plus the balcony you so much enjoy. I can gurantee that we are working on the quality of the buffet breakfast.

See you soon,

Roberto Gonzalez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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277 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
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  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 23, 2012

I stayed here for one night in August after returning from a trip in Puebla and before going to the airport very early the next morning. It was really close to the Zocalo, Palacio Nacional, and Catedral Metropolitana. The staff were helpful and provided maps for us to find our way around. They also had a computer where we could check in for our flights the next day and print off our boarding passes. We left very early in the morning for the airport (like 5 AM) and it took only about 15-20 minutes to drive there (and cost about 120 pesos). Overall a great place to stay to be close to many sights in the historical center, but also to provide easy access to the airport during non-rush hour times.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
2 Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 3, 2012

For the price you can't get a better hotel in DF. I had booked this months before we traveled and at the last minute had to add an extra day for my daughter and her friend. Martha could not have been more helpful and arranged for them to have the room a day before we arrived. She was also great in answering my various emails about transport from the airport etc. I really appreciated her patience. Our room had a huge balcony, comfy beds and free wifi. As with most hotels in Mexico there was no fridge or tea/coffee making facilities, however, there was a water and ice bar on our floor (probably on all floors) which was great as you can't drink tap water, we were able to fill bottles and have ice water all the time. The staff were all lovely, recommending restaurants and places to see, of which there are many. The area is very safe and just steps from the Zocalo, the nearby metro is fast, convenient and cheap 3pesos wherever you go,(avoid peak hours, extremely crowded). DF is such a huge, wonderful, diverse city with so much energy, friendly locals, beautiful museums, great shopping and so many places to explore that I think you could spend months here and still not do it justice. Hotel Gillow is the perfect base from which to experience it all.

Room Tip: Ask for a room with a balcony so you can relax with an afternoon drink and watch the passing parade.
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  • Stayed May 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank moulder89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plattsburgh, New York
Level Contributor
328 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
5 of 5 bubbles Reviewed June 27, 2012

I normally stay at less expensive hotels in DF, but for this trip with my wife, my brother, and his wife, we splurged. Now, splurge is a relative term. By most city standards, the Gillow is very inexpensive for this quality of hotel. A standard room for two at the Gillow is about $730 MEX or $54US. Their suites run $890 or $66 US. Obviously, for a few dollars more we chose the upgrade to the suite. It was a great decision! Our room on the fifth floor overlooked the corner of Isabel la Catolica and Ave. 5 de Mayo. It's spacious, comfortable, and modern. Another plus is the jacuzzi bathtub. What a treat after a long day of sight seeing! The Hotel Gillow is just two blocks from the cathedral and just one block off Madera, the pedestrian walking street running from the zocalo to the Palacio Bellas Artes. It's right in the middle of the historical district. One has good eateries, as well as many attractions, in every direction and within walking distance. The closest metro stop, Allende, is just two blocks away. The staff at the Gillow is great! Most of the front desk staff speak some English. In any case, communicating with them has not been a problem. The staff in the restaurant is equally friendly and accommodating. As this is my brother's first trip to Mexico, he couldn't be more pleased with my selection of the Gillow. I know he'll return to the capital in the future and will enjoy a return stay here.

Room Tip: Upgrade to a suite. For just a little more the rooms are much superior to the standard hotel rooms h...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
6 Thank Grousedoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRoberto, Director General at Hotel Gillow, responded to this review, July 23, 2012
Dear Sir,

Thank you very much for your comment of Hotel Gillow!

We really appreciate all your observations of our property and its surroundings. We are delighted to see that you had a great time with your brother and his wife. More importantly we love to receive foreing guests like you!

We are looking foward in welcoming you again!

Best Regards,

Roberto Gonzalez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed June 18, 2012

Since 2003, I have made a yearly trip to the DF. Mexico City has a great deal to offer the traveler: Museums, Melded Cultures, Cafes, Street Food, Street Vendors, Music, Shopping, Inexpensive Transportation... Often, I wonder why more people from the USA don't take the time to visit... Oh well, their loss! Usually, with a World Class City, finding a fair price and an acceptable place to stay is impossible. Not in the DF! The Hotel Gillow has found me a "regular". In the middle of all the attractions of the Centro Historico, this hotel is a fantastic deal. Friendly Staff who, if your Spanish is like mine, "Passable", will assist you in English with directions, suggestions and recommendations. The rooms are very clean. The rest rooms have up to date fixtures that allow the traveler, who may not be accustomed to using a "bin" for TP, to send used paper away to where is belongs! Filtered water and ice (filtered) is available on every floor. The Housekeeping Staff is very friendly and efficient, too! At about 40 USD a night, this hotel is really a fantastic deal. Form the Ambiance, the Decor, the Location, the Staff and the Service, you will be hard pressed to find a better deal in the 40 to 60 dollar range. I highly recommend the Hotel Gillow.

Room Tip: Upper floors facing Isabel la Catolica are a little quieter.
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  • Stayed July 2011, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank michael j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRoberto, Director General at Hotel Gillow, responded to this review, July 23, 2012
Dear Michael,

Thank you very much for your comment of Hotel Gillow.

We really appreciate your good observations. Especially that you had a great time with us for a fare price!

Thank you again for your time and we are looking foward in welcoming you agian.

Have a great day!

Roberto Gonzalez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington, New York
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 15, 2012

We enjoyed our stay at Hotel Gillow very much. We stayed on the 6th floor and had a balcony with views of the city. The room was clean, quiet and comfortable.

The hotel's location was excellent for just getting out and walking through the city. We were only a few blocks from the Zocalo, many excellent restaurants, shopping, and walking distance to Palacio de Bellas Artes, Mexico City's Opera House (of which we had a beautiful view of its dome from our room).

The staff was extremely helpful and pleasant and the cost was very reasonable.
We would definitely stay there again upon our return to Mexico City.

Room Tip: Rooms with balconies are a plus!
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  • Stayed May 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank joanbarnettcpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRoberto, Manager at Hotel Gillow, responded to this review, May 15, 2013
Dear Joan,

Thank you so much for your comment of our property,

It is always helpful and motivating to listen to our customers espcecially from abroad. Since your visit we have been remodeling the rooms starting from the 6th floor. So on your next visit you will have your balcony plus a brand new room!!

Best regards

Roberto Gonzalez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xalapa, Mexico
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed June 11, 2012

Just a couple of blocks from the Zocalo, this hotel is ideally situated. The hotel is clean and nicely decorated. The room we were given was nice and quiet, and, contrary to some older reviews of the Hotel Gillow, we found the staff to be efficient and helpful.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRoberto, Propietario at Hotel Gillow, responded to this review, June 14, 2012
Dear John,
Thank you for your comment of Hotel Gillow. It is of great help that turists, especially from other countries make a good observation of their experience. We are looking foward in welcoming you again.
Roberto Gonzalez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Gillow

Property: Hotel Gillow
Address: Calle Isabel La Catolica 17, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Best Value Hotel in Mexico City
#33 Family Hotel in Mexico City
Price Range (Based on Average Rates): $
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Gillow is one of the oldest hotels in Mexico, with more than a 100 years of experience in personalized service and supreme quality. It is located in the heart of Mexico City just 2 blocks away from "El Zocalo" and 3 blocks from "Bellas Artes". You will feel the colonial environment of Mexico and at the same time the conformity of technology at your hand. Moreover, it has the best restaurant in downtown called "La Capilla" which offers an exquisite fusion of Mediterranean and Mexican cuisine. Don't miss the opportunity to visit Mexico with us. ¡Bienvenido! ... more   less 
Also Known As:
Gillow Hotel Mexico City
Gillow Mexico City
Hotel Gillow Mexico City

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