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All reviews historic hotel zona rosa telephone bar winston churchill marlon brando beautiful lobby felt safe will stay there again hotel lobby amazing hotel two blocks chapultepec park museum concierge mendoza neighborhood mexico
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Reviewed April 25, 2016 via mobile

It was amazing old world splender. Step back in time!!! We loved it. Front desk was helpful. Deluxe room very large for three people. Cafe was charming for breakfast or dessert. Fun artifacts about previous famous guests.

Date of stay: April 2016
Trip type: Traveled with family
Thank 2MsTango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded April 26, 2016

let me thank you on behalf of all Geneve colaborators for your review, we really take all reviews very seriously as they are the perfect feedback for us, we post all reviews to our colaborators and we have daily meetings with the head departments. You really help us.


Thank you
Sincerely

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Reviewed April 25, 2016

Great location! Great service! Wifi not working in room! Old charm but needs to be updated! Rooms were comfortable enough , could not get a queen or , king.I would stay there again because of ease of transportation, plenty of restaurants in the Rose zone!

Room tip: back rooms are quieter and corner room larger!
Date of stay: April 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank ggignac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded April 26, 2016

On behalf of all Geneve colaborators let me thank you for this review, we really appreciate considering us in your next stay, be sure that we will book you a king room, as of the wifi we have launched a 60 megas bandwith intead of the 40 that we used to have, and in the near future we will add 40 megs more.
Your review help us to achive our service goals.


Thank you

Sincerely

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Reviewed April 24, 2016

My visit to this hotel was like traveling back in time. The lobby (explore the nooks and crannies in the back) is full of displays of its 100 year history, both the technology and also of the illustrious guests such as Poncho Villa, Winston Churchill, Marilyn Monroe, many more. Our room was very comfortable and clean. It is well located for exploring the city, or you can just stay and destress with a massage, sauna, or work out in the gym. There are many choices for eating nearby. The concierge, Ariel, was the frosting on the cake. He was as charming as the hotel itself.

Room tip: If you need a quiet sleep, do not book a room directly on the street.
Date of stay: April 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Helenrayh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded April 25, 2016

All Geneve colaborators really thank you for writting us this review, our main goal is to give our guests the best service, all reviews are a very value feedback to us as they give us the chance to be better.
We are honored that you choose our hotel for your stay, we hope to see you in the near future

Thanks

Sincerely

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Reviewed April 23, 2016

This sweet hotel is convenient to almost everything - tour bus, a large variety of restaurants. The atmosphere takes you back to "the time when" . . . A lot of great history is presented in the decor. The best feature, though, is the Chief Concierge, Sr. Ariel Mendoza. He will jump through hoops to help you enjoy your stay. He is so friendly, knows a lot about the city and pays attention to every guest. You can't go wrong at Hotel Geneve!

Date of stay: April 2016
Thank Scubawoman3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded April 25, 2016

On behalf of all Geneve colaborators let me thank you very much for this review, be sure that we will recognize Ariel for been very helpful. We have daily meetings regarding our guest reviews as they are the measure of our service. We appreciate the time you took to write us as we know how busy you are.

Thank you

Sincerely

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Reviewed April 20, 2016

We just spent five days at this hotel. The room was great and we particularly liked the bedding,sheets and pillows. All high quality.The airconditioning was very good and surprise, the rooms have operable windows! The lobby is from the historic past and so much more interesting than newer hotels.I am sure some people would consider it a little bit of a faded flower. We loved it.Breakfast buffet was normal quality and price for Mexico City hotels but the room in which it is served is great. Location in the Zona Rosa is interesting but certainly an area for the younger set as far as night life.is concerned. José Mendosa is the Concierge is extremely helpful and knowledgeable.Best of all the price for the rooms is amazingly reasonable. We are a retired couple and travel extensively. We would not consider staying anywhere else if we were in Mexico City.

Date of stay: April 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded April 21, 2016

Thank you very much for this review, all Geneve colaborators including me, we really appreciate the feedback provided, be sure that I will give the proper recognition to Jose, our way to recognize the colaborator that a guest mention is to give him a hugh aplause from all of the hotel colaborators, we post all reviews in our colaborators board.
Please consider us as your home away from home, it's a pleasure to serve you.

Thank you

Sincerely

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