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“Like staying in someone's home in heart of Mexico City.”

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Hotel Casa Gonzalez
Ranked #26 of 305 Hotels in Mexico City
Certificate of Excellence
GreenLeadersBronze level
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Like staying in someone's home in heart of Mexico City.”
Reviewed April 17, 2013

Wonderful hotel in great location. Furniture is a bit worn, but room was spacious with a small balconey. Beautiful courtyards and gardens. Staff was best ever. Laura, Gabriela and Maria were helpful and friendly to the max.
Super comfortable, relaxing place to stay a block from the Reforma.Walk to amazing museums and endless restaurants.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank friedseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, April 20, 2013
Thank you very much for your most kind review.
Just a quick note: We are working on replacing or fixing all furniture and should be finised soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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683 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
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montreal
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2013

Spent 4 nights at Casa Gonzalez over Easter week-end. Our stay was wonderful. The hotel is pretty quiet especially in the courtyard. It is welcome in a city as noisy as Mexico. The hotel is well located in Zona Rosa (one corner from Insurgentes), very close to Condesa and 10 minutes walking from the Metro.
Within 5 minutes walk you have access to lovely restaurants (Rio Lerma, Rio Panunco, Geneva, ...) and bars. It comes handy if you don't feel like walking too much.
The staff at the reception is exceptional. They answered all our questions and are very much customer service oriented. They speak Spanish, English and one person French.
Our room had two single beds and was big enough. It included a large wardrobe and a large bathroom. Our room was overlooking the street and it was a bit noisy at night. Earplugs are recommended.
If you have an early morning, I recommend their breakfast. It is plentiful (fruit, juice, tea or coffee and eggs or omelet) and it costs only 350 pesos. A real bargain.
The only complaint is that we had a hard time finding the place. Casa Gonzalez is not indicated anywhere on the street. There is a sign underneath the address that says to go to Crystal door (means the glass door!?) and ring up the reception. The doorbell (if you can call it that) is more than six feet in the air left of the door. It is a white square that looks like mosaic and there is a tiny Call button. But if like us you arrive after dark, you don't see it. Good thing someone let us in or else I think we would have slept on the sidewalk.
All in all, it is well worth it staying at Casa Gonzalez. And the city of Mexico is also worth visiting.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank voyageuseterre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, April 10, 2013
Thank you for your kind review.

I do want to point out that we offer two breakfast options:

-Continental breakfast that includes coffee, tea, hot chocolate, orange juice, fruit, bread, jam and butter.
The continental breakfast is $35.00 pesos per person (just under three USD).

-Full breakfast that also includes eggs any stile and other Mexican and international specialties.
The full breakfast is $70.00 pesos per person (just over five USD).

Hope to have the pleasure of having you stay with us again soon,
Jorge
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Copenhagen
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 26, 2013

This was my 5th stay at Casa Gonzalez and I really love this very charming hotel in the middle of Mexico City. Easy and convenient to reach, only a few minutes walk from the shops and restaurants in Zona Rosa and despite its central location surprisingly calm and very silent during the night. Have had different rooms every visit and they have all been spotlessly clean and very charming and colourful just like the common areas. Free Wifi but a few computers are also available in the small reception. The personnel has always been very friendly and helpful and I have always felt really safe despite arriving and departing at odd hours. They wait in the door until you are safe in the taxi which for me shows that they really care about their customers. Can highly recommend this great little hotel if you want something nice, clean, central and safe without spending a fortune. Look forward to our next visit.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LACopenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, March 27, 2013
Thank you for your most kind review. As I've said previously, it is guests like you that motivate us to keep on improving.
Hope to have the pleasure to see you soon again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 12, 2013

We have stayed at Casa Gonzalez 5 or 6 times in the last 10 years. The rooms are comfortable, the location is excellent and the opportunity to talk to other visitors from around the world at breakfast is an opportunity that we cherish. The ambience and charm is rare to find these days and every room is unique.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Barryyyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, March 14, 2013
We want to thank you for such a kind review. It is guests like you that motivate us to keep on improving.
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Zirahuen, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2012

We know that DF hotel costs have gone through the roof so we didn't have great expectations from this hotel with such reasonable prices. Well, what a pleasant surprise! It is actually a number of converted homes, some of whom have quite interesting histories. The garden areas are lovely and one can access the wifi from the patios (it can be spotty from some rooms). The owner was charming and incredibly helpful. The location was excellent. It is near the Paseo de la Reforma, but in a quiet, safe neighborhood. Actually, it was hard to find the hotel's entry as it does not have a sign. We just asked a corner food stand and they pointed us to it. We stayed on the ground floor and the room was adequate, but not luxurious. However, for the price, we were completely satisfied. We will definitely stay there again.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
2 Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, December 21, 2012
Thank you for taking the time to post such a nice review; It is very motivating to know you had a good stay.

Happy holidays!
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Seattle, Washington
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 13, 2012

This is a good place to kick back in a chair in the court yard right next to your room and rest a while before your next adventure of the day in Mexico City. And the price is right. OK so the place is a tad funky, a tad worn but it is well kept up and wears well its 20's or 30's architectural character. The office help is attentive and the communal breakfast is served on Mexican dinnerware (none of that generic buffet you are likely to get in your average Mexican hotel). Because of its reputation and tradition, you may find yourself sharing your table with a visiting professor, a French anthropologist, a Mexican on business or a young Australian world traveler. It is all part of the ambiance. For dinner, just hop across the Paseo de la Reforma and you are in the Zona Rosa. A pair of walking shoes will take you to Chapultapec Park or to the Zocolo by way of the Palacio de Bella Artes. One note of caution: Some of the upstairs rooms are to be avoided. They are bad conversions from whatever was upstairs once.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kennoche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, December 15, 2012
Thank you for taking the time to post a review, we always greatly value your opinion.

The two main houses were built in 1920 by my grandfather, and started as the original guest house in about 1930. The other two houses were built in the 30's and 40's.

The original lay out of the main house were four rooms that shared one bath room. When we started it was rented like that with just one bath... The rent was $4.00 USD per week including all meals, laundry and daily room service. Those were difficult times.

Over time we renovated the house adding bathrooms to every room. It was a challenge especially in the old house. I have to admit some of the rooms in the old houses are small.

We have continuous remodeling: all the plumbing, the wiring and most bath rooms have been entirely redone over the last few years.

Well that is perhaps more than you wanted to hear about Casa Gonzalez... But I believe it is important for me to share this with you.

Again thank you for your most kind review.
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Chicago, IL
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 17, 2012

The Casa Gonzalez is in a great location within walking distance of neighborhood restaurants. At night it is quiet which is hard to find in Mexico. It could be a really wonderful place to stay but isn't. There is no management presence so when the recepcionist was snippy there was nobody to turn to. When there were no towels in my room there was no urgency on the part of the woman in the office to do anything about it until it suited her schedule. When the door to my room wouldn't open because the lock was broken, there was no sense that maybe I should be given a different room - one with a lock that wasn't broken. If there had been good management they would have checked to see that rooms had been cleaned and restocked with towels after cleaning and they would have known that the lock was broken and fixed it because after all if you can't open the door to a room you have lost the revenue that would have been gained from renting it out.

The other problem at Casa Gonzalez for many Americans is smoking. Yes, you are allowed to smoke outside in Mexico but it isn't very pleasant to be sitting in the patio and have people at adjacent tables smoking or people smoking on the shared balconies of some of the rooms. Since the two patio areas are separate, it should be possible to designate only one of them as smoking or make the whole place no smoking.

Because they were unable to open the door for the room I was originally scheduled to occupy I was assigned to one that was very small. A large person would not have been able to use the bathroom. The mattress was harder than anything I have ever experienced even in remote areas of Mexico and had been covered with plastic under the sheet so everytime I changed position the sheet would move over the plastic, producing creases that dug into my skin. The pillows are old and lumpy - I couldn't help but wonder as sleepless hours passed if they were the original pillows? The owners should be forced to sleep on that bed and see how they like it.

My overall impression is that this could be a great place to stay but it needs to have money spent on it which probably isn't going to happen. It isn't even a great value - it is just a great discomfort. Too bad.

Room Tip: Don't stay here
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank annie90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, September 18, 2012
Thank you for posting such a detailed review of Casa Gonzalez, we always appreciate your opinion. We are sorry your stay was not as pleasant as we would have liked it to be.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Casa Gonzalez

Property: Hotel Casa Gonzalez
Address: Calle Rio Sena 69, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Mexico City
#12 Best Value Hotel in Mexico City
#17 Green Hotel in Mexico City
#18 Business Hotel in Mexico City
#21 Romantic Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa Gonzalez 3*
Number of rooms: 33
Official Description (provided by the hotel):
The most important is that we want to make this your home away from home, at an accessible price.Casa Gonzalez is four old homes surrounded by courtyards and gardens of different eras that have been adapted to make a home for travelers. The two original homes were built by the current owners grandfather in the mid 1920's.One of the houses belonged to a famous movie star, Lupe Velez (who married Johnny Weissmuller for a few years).The latest addition was built in the early 1940's by a relatively well know architect, Roberto Buenrostro, as his private residence. The guest house started operating in the early 30's by the grandmother and great grandmother of the current owners. ... more   less 
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Also Known As:
Casa Gonzalez Hotel Mexico City
Casa Gonzalez Mexico City
Hotel Casa Gonzalez Mexico City

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