Posada Viena was a fine hotel in a good location. I would however like to warn travellers to be cautious when booking here online. We had issues with a particular booking website and two duplicate bookings were sent to Posada. The management were kind enough to acknowledge the mistake and attempted to have the duplicates canceled, however we later discovered the hotel had asked for a $40 booking few or $80 to cancel the two additional bookings. It really is all about money regardless if you simply want a refund. In addition, travellers should also be extra careful with valuables at this hotel. Housekeeping persistently left our windows wide open and although nothing was stolen, it was not a risk worth taking. I should mention there's a very nice lady at the front counter who can help with most enquires, but the other staff were distant and unhelpful for even the most basic requests.
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- Also Known As:
- Posada Viena Mexico City
- Posada Viena Hotel Mexico City