From the moment we arrived at the hotel we were treated like royalty, with special mention of Salvador, Cynthia, Jose, Lois, Victor and Gabriela. A gem of staff who were so polite and accommodating. The hotel is in a fantastic position, walking distance to many attractions and the room we had was delightful.

I have been to Mexico City many times for business and pleasure. I love the city. I have been to many world capitals, but Mexico and the Mexican spirit and the Mexican love of the people draw us back. I usually stay in Zona Rosa district which was a central spot for me to be escorted to conduct my business.

This time we opted, now that I am retired, to stay in closer to the history of the city. The downtown historical plaza, Zocalo, was the spot! And there my friends, I found Gran Hotel Ciudad De Mexico! What a find! I cannot in all my years think of a nicer hotel stay.

Our plane arrived late. It was raining. Dark. Our taxi rental at the airport got us to the hotel but because of some construction, had to drop us off on a pedestrian alley. Lugging our luggage, the Gran Hotel Ciudad valet came running down the alley with an umbrella. We had arrived to a palace.

The inside is beyond belief. The pictures are no where near the beauty you see with your own eyes. The staff quickly greeted us with welcomes and glasses of champaign! We were given a short description of the hotel, history, amenities, etc.

We were escorted to Master Suite, and entering asking myself; “ who made me King??”

The room(s) huge, beautiful crown molding, king bed draped, a spacious bathroom; everything sparkling clean. I must make a mention of water pressure. I require a nice long, hot shower every morning, not a luke-warm dribble! The water pressure ant hot water plentiful. Two separate thermostats kept the rooms extremely comfortable. But it was the extraordinary view from our balcony over Zocalo Plaza that most impressed. I felt as though I should have delivered a speech to My People.....

Lots of shopping, bars, banks close by. The Gran Hotel Ciudad restaurant La Terezza on the roof was excellent!

In summary we will be back to the generous love of the Gran Hotel Ciudad; with Cynthia, Gabriela, Manuel, Jaime, Victor, Karen and many more! God Bless.

Over the last four years we have stayed at the Gran Hotel on at least seven occasions. It is definitely our hotel of choice when coming to Mexico City. This is a relatively small hotel situated right on the city´s zócolo. Since we know that the availability of rooms could be a problem if we don´t allow ourselves sufficient lead time to make our booking, we find often find ourselves adjusting the timing of our flights so we can arrive at a less busy time of the week. (I.e. Sunday or Monday.) I have already written a couple of reviews for this hotel, outlining its history, grand architecture, Tiffany windows, meticulously maintained rooms, and a superb location on the zocolo. So I will just say that, despite all these wonderful attributes, the best thing about this hotel is the people who work here. We feel like we are treated like family here and are remembered from visit to visit: by the concierge Jose Luis, Gabriela who checks us in and greets us at the main desk, doormen Salvador, Jorge, Manuel, and Jaime, and Lesley the camarista who cleaned our room every day.
In the four years we have been coming here, the hotel has rigorously maintained its high standards. We look forward to our return.