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“Beautiful hotel and great location”

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Gran Hotel Ciudad de Mexico
Ranked #4 of 312 Hotels in Mexico City
Reviewed April 16, 2014

We ate at the restaurant on top of the hotel, with a spectacular view at dawn and would like to thank Adan and Maria who gave us the best service. They were very helpful and give us the best table so we can enjoy the view.

  • Stayed: February 2014, traveled as a couple
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2  Thank KatherineS1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this reviewResponded April 23, 2014

We are glad to know that you enjoyed your experience with us, thanks for sharing. Our staff is compromised in offering our guests personalized attention and unique experiences. The “Terraza “ restaurant invite you to be delighted by the most spectacular view of Mexico City’s Zocalo, National Place and Cathedral in a unique atmosphere from a privileged venue on the fifth floor of the Hotel. Is a great place to enjoy a drink or our lavish Brunch with the widest variety of high quality meals. We hope that you be back again.

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1,085 - 1,091 of 2,765 reviews

Reviewed April 8, 2014

This is a stunningly beautiful hotel from an era past. How refreshing!
The rooms are large, the beds could be a little softer but the bedding is lovely, bathrooms
spacious. The staff is great and go to all lengths to ensure that your stay is good.
My only complaint is the restaurant. It has a wonderful view across the Zocalo but the
food is completely tasteless. It's a shame, because the hotel desires better!

  • Stayed: April 2014, traveled as a couple
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2  Thank Janeal1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this reviewResponded April 23, 2014

Thank you for writing your review. Comments are always welcomed and very useful for us in order to improve our service. Our beautiful hotel is a remarkable example of “Art Nouveau” and considered the most beautiful and sumptuous building of the capital city. The Gran Hotel Ciudad de Mexico offers 60 uniquely-designed rooms that will enrapture you back to the warm environment of ancient Mexico, with the luxury and comfort of modern life. We hope you give us the opportunity to receive you again here at your hotel.

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Reviewed April 3, 2014

A friend suggested this historic hotel because of its location near the Zocalo. Within walking distance of Constitution Plaza, we were able to view the magnificent Mexico City Cathedral, the ruins and museum at Templo Mayor, and the murals of Diego Rivera at the National Palace. The staff made our stay a memorable one -- especially because of our language limitations. The concierges, Estephania, and particularly Jose Luis, were exemplary. Roberto, at the reception desk, went beyond the call of duty to guide us daily during our vacation. This hotel is at the epicenter of Mexico City: I recommend it with the highest of accolades.

Room Tip: Instead of spending twice as much for a room facing the Zocalo, select a quieter one on the opposite...
See more room tips
  • Stayed: March 2014, traveled with family
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4  Thank Prufrock2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Director de Relaciones con Clientes at Gran Hotel Ciudad de Mexico, responded to this reviewResponded April 6, 2014

Thank you very much for your review. As you rightly mentioned we have a privileged location: just in front of the Zocalo; so our guests have the opportunity to visit main touristic attractive, besides our guest service team can help you to organize some tours before your stay or once you arrive so you can know better the city. For us will be a pleasure to receive you again here at your hotel.

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Reviewed April 3, 2014

Everything about our stay has been outstanding from the gracious staff who have been very helpful and accommodating, greeting us with a glass of champagne, rooms are lovely, beds very comfortable, and the Tiffany three domed ceiling - gorgeous. Highly recommended

  • Stayed: April 2014, traveled as a couple
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2  Thank Darlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Director de Relaciones con Clientes at Gran Hotel Ciudad de Mexico, responded to this reviewResponded April 6, 2014

Thank you for share your opinion about your latest stay with us. For us is an honor to know that you enjoyed this experience; maybe next time you visit us you can try at our restaurant “Terraza”, here you will enchanted by our amazing view of the Zocalo besides our delightful menu and professional service.

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Reviewed April 1, 2014

We visit "again" with my fiancee this marvelous place, as usual they were so kind with us all the time, the service was outstanding by all the staff since the maid trough the reception ( we miss Cesar he is not there any more) this time Roberto helped us tons since the check in being very nice and polite and every time we need it, best regards to Roberto and the rest of the front desk, I have to mention and greet as well and a lot to Jose Luis the Guest services Chief who helped me with personal stuff by receiving a very important envelop that i was waiting for days, even when he had to stay longer than his shift required that was amazing from him .... We only have thank words for all the staff, the whole place is marvelous, being able to wake up with the view of the Zocalo and the Government Palace really worth every Peso and having the lunch with that view as well is a plus. We definitely recommend it and of course we will back as soon as we can.

  • Stayed: March 2014, traveled as a couple
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2  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Director de Relaciones con Clientes at Gran Hotel Ciudad de Mexico, responded to this reviewResponded April 6, 2014

Thank you very much for your review and the mention for our collaborators. For every one of us knowing that you enjoyed your stay and service; we can assure you that our entire staff will always help you with all your requirements before, during and after your stay. Maybe next time you visit us, you can try at one of our both restaurants “ Café Ciudad de Mexico” with a delicious executive menu or if you prefer it “Terraza” with an spectacular view of the Zocalo.

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Reviewed March 31, 2014

Absolute iconic masterpiece of original Art Nouveau architecture with its crowning glory of the magnificent stained-glass Tiffany three-domed ceiling. Absolutely exquisite environment and service to match. The Terraza Restaurant looks over the expansive Constitution Plaza (known as the Zocalo), which is flanked by the spectacular, historic Metropolitan Cathedral. All of the staff were wonderful. I'd also recommend using the hotel's service to book group sightseeing tours. My day at the Teotihuacan Pyramids was unforgettable in itself but even the journey was made enjoyable by our great guide, Tony Torres. This hotel provides value for money, a higher class experience for an unexpected reasonable cost. I would recommend the Gran Hotel very highly.

  • Stayed: March 2014, traveled on business
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2  Thank Botticelliangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this reviewResponded April 4, 2014

Thank you very much for your wonderful review for us is a pleasure to know that your stay with us fulfills your pre-established expectations. At Gran Hotel Ciudad de Mexico, besides our imposing building and our Tiffany stained glass ceiling from 1908; you will always find an efficient and professional staff that will always help you with all your needs before, during and after your stay. We hope we can have the opportunity to receive you in a near future, for us will be a pleasure to welcome you again.

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Reviewed March 27, 2014

I confess that I did not stay in this hotel but dropped in to see the stunning lobby: Tiffany-style roof, Art Deco from top to bottom, including the elevators. Anyone vaguely interested in design and art/architecture should do the same. A few steps from the Zocalo.

Stayed: March 2014, traveled with friends
1  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestService_Online, Guest Relations Manager at Gran Hotel Ciudad de Mexico, responded to this reviewResponded March 30, 2014

Thank you very much for your visit and review, we feel glad to know that you enjoyed our architectonical style, we will be honored to receive you soon as a guest, we can assure you that you will enjoy our service, equipment and quality that will make of your stay an unforgettable memory.

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Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#9 Business Hotel in Mexico City
Price Range: $129 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Official Description (provided by the hotel):
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City

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