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“Good quality business hotel”

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InterContinental Presidente Mexico City
Ranked #20 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed September 12, 2013

The hotel is in a good location and in general is very good qualiy. The staff are helpful and the decor is of a good standard, although as previous reviewers have noted, a little tired and in need of renovation. Mexico City is expensive, and so the hotel is reasonable value despite the room cost. The breakfast is good with a wide selection on offer. However, if you only want a light breakfast, $30 per person is high, so I recommend going to the bar opposite reception which serves coffee, cakes, croissants.

Overall I had an enjoyable week here on business.

  • Stayed: August 2013, traveled on business
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Thank Ross H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded September 27, 2013

Dear guest,

Thank you for your preference and for sharing your comments about your experience in the hotel. I am glad you enjoyed your stay with us, the service provided by our staff, the décor, breakfast and bar. Regarding your comment about “in need of renovation”, just let me mention that we started renovation of our guestrooms this September 2013. We hope to have the pleasure of welcoming you back in the near future to provide you with the service you expect from an InterContinental hotel and with renewed rooms.

Sincerely,
Guillermo Valencia V.
General Manager

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523 - 529 of 1,573 reviews

Reviewed September 10, 2013

A wonderful place to stay for the international traveler. Great service by all the staff, an awesome bar/lounge area. The restaurants are fabulous. Great area of D.F., felt very safe walking around and there is plenty of do and see around the area.

  • Stayed: December 2012, traveled on business
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded September 26, 2013

Dear guest,

Thank you for staying with us and for your excellent comments about our hotel. I am glad you enjoyed your stay with us, our bar, restaurants, location, security and most of all the service provided by our staff. We hope to have the pleasure of welcoming you back in the near future to provide you with the same good service we did last time.

Sincerely,
Guillermo Valencia V.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

Hotel was disappointing. Common areas were nice. Rooms were not up to Intercontinental standards. They were very dated. Food was average and we ate in several of the restaurants. Especially disappointing was the breakfast/brunch. The buffet here would be more befitting a Holiday Inn. Will not stay here again.

Room Tip: I dare say there is not a good room to choose.
See more room tips
  • Stayed: August 2013, traveled solo
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1  Thank Mark Sterling G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded September 11, 2013

Dear guest,

Thank you for staying with us and for sharing your comments about our hotel. I am sorry you did not enjoy our breakfast buffet, we constantly strive to provide an environment of comfort and value to our guests, therefore, we are very unhappy about your experience. Rest assured, your input will be shared with our management team and rectify any unsatisfactory experiences. Regarding your comments about our guestrooms we have to admit that they need to be rehabilitated, and as a matter let me mention that we already started renovating some of the rooms. It is a pity that you have such a bad impression of our hotel and we would like to change it if you give us the opportunity to serve you in the near future to provide you with the service and rooms you expect from an InterContinental hotel.

Sincerely,
Guillermo Valencia V.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Really 5 stars! Great location, great view of Chapultepec park, next to the best restaurants. The pie de Cochon restaurant inside the hotel is very good (French speciality). If you have time, visit Villa Maria restaurant, typical food with mariachis as the soundtrack of the night

  • Stayed: August 2013
    • Value
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Thank LucianaGiura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded September 4, 2013

Dear guest,

Thank you very much for staying with us and for taking the time to share your experience in the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence.
I am glad you enjoyed your stay with us, our location, view and restaurants, most of all our French restaurant. We hope to have honor of welcoming you back in the near future to provide you with the same good service we did last time.

Sincerely,
Guillermo Valencia V.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

Spent a few days here August 2013. While it is a long taxi ride from the airport, it is ideally located for businesses situated around the Miguel Hidalgo borough [a lot of international companies and embassies here]. It has all the usual high end amenities, and costs, associated with this class of hotel; however the surrounding area is safe [with sensible precautions] and easy to walk around for restaurants and bars. Would stay here again. [I highly-recommend walking over the road to the P+W restaurant & bar]

  • Stayed: August 2013, traveled on business
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1  Thank Alistair360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded September 2, 2013

Dear guest,

Thank you for your preference and for your great comments about our hotel. I am glad you enjoyed your stay with us, our location, the neighborhood and restaurants. We hope to have the pleasure of welcoming you back in the near future.

Sincerely,
Guillermo Valencia V.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

Spent one night on a layover in Mexico City. Perfect as we wanted to dine once again at Au Pied du Cochon, just off the lobby, as we really enjoyed it on a trip here several years ago. Check-in was friendly and efficient, as was the bell service and doorman. Room with a great view was clean and spacious and not as outdated as some of the reviews here would leave one to believe. Bed was very comfortable and aided in a good night's sleep. Restaurant hit the mark...our pig's feet were delish! Service was spot on. The neighborhood is really prime and quite charming. Most surprising was the price. Similar hotels in major cities around the world would cost at least twice as much. Well done. I'm sure that the planned room rehab will make this property shine and we will definitely plan on it again for our next stay in DF.

  • Stayed: August 2013, traveled with family
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2  Thank JPKACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded August 21, 2013

Dear guest,

Thank you for your preference and for sharing your comments about your experience in our hotel. I am glad you enjoyed your stay with us, our location, room, bed, service and most of all our French restaurant Au Pied de Cochon a replica of the well renowned brasserie in Paris. We hope to have the honor of welcoming you back in the near future to provide you with the same good service and pig’s feet we did last time.

Sincerely,
Guillermo Valencia V.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013 via mobile

Great service. Showed up before actual check in time and no issues giving me the room. Restaurants are simply excellent, from service to price to food quality. Why paying more next door? Equipment at gym not in very good condition but fine for a couple of days.

  • Stayed: August 2013
    • Value
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    • Rooms
    • Cleanliness
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3  Thank MALECR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this reviewResponded August 19, 2013

Dear guest,

Thank you for your preference and your great comments about our hotel. I am glad you enjoyed our restaurants, gym and most of all the service provided. We hope to have the pleasure of welcoming you back in the near future to provide you with the same good service we did last time.

Sincerely,
Guillermo Valencia V.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218, Mexico City 11560, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Mexico City
#14 Luxury Hotel in Mexico City
#19 Business Hotel in Mexico City
#30 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
Price Range: $165 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 700
Official Description (provided by the hotel):
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital's most dynamic cultural, business and shopping areas. This prestigious building is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazaryk Avenue and Antara Mall are also worth seeing. ... more   less 
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental

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