We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good place to stay overnight”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Mexico City Airport
Ranked #51 of 312 Hotels in Mexico City
Reviewed May 16, 2013

I stayed overnight at the Hilton Mexico City Airport--May 7- and I recommend it 100 percent. Located inside the airport it is easy to reach, the rooms are first class and quiet, the service is excellent and friendly and there is a good retaurant --all in the same level floor. As you leave you are hardly three minutes away from the international departure point in Terminal One.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank monacal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 23, 2013

Dear Guest;
We thank you for letting us be your preferred option during your visit to Mexico City.
Also we are glad to know that is very convenient for your flights.
Awaiting to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,281)
Traveler rating
Traveler type
Time of year
Language
  • More languages

682 - 688 of 1,281 reviews

Reviewed May 13, 2013

This Hilton is a disgrace to the Hilton brand. The rooms are tired and poorly furnished.

We were subjected to awful customer service at the hands of a inept front desk assistant. Mariana chose not to record our credit card details which resulted in my husband being chased - yes literally chased - down the hallway of an evening after being accused of not paying our bill (50 pesos) for a beer. Why? Because we had charged the beer to our room, not aware of the incompetence Mariana the front desk staff.

This kind of treatment of Hilton Diamond members is not only unprofessional but insulting. We return to Mexico City Airport today and require a hotel for one night of transfer but will not be choosing to stay at the Mexico City Airport Hilton.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Trustingtraveller_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 5, 2013

Dear Guest;
I am very sorry to hear tha bad experience you had in your last stay. This is definitely out of our standards.Please give us a second chance in your next visit, And be sure that will be completely different.
Thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

Its a Hotel within the Airport. I don't like airports much but stayed here to connect to some flights. Its ok, but its build within the airport, can be a little noisy, air quality not great, Food is fine.

Hilton makes an effort, but its not really easy to relax there and you don't really settle down in the place.

OK I suppose for business.

  • Stayed: June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DublinRobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 5, 2013

Dear Guest;
We are constantly striving to make the best guest experiences. For your next trip we would like to give us the opportunity to offer the best experience ever had.
Thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

It is the closest hotel to the airport. extremely convenient if you arrive late or have an early departure. Although the beds are comfortable, I may say the room itself is not nice. Recommended if you find a good rate, otherwise I would try other options.
The staff was helpful and friendly .Free Wi-Fi throughout the hotel including rooms besides a business center. Business. (Computers and printers) where you can print without extra charges
At my arrival at the lobby, I could notice an odd smell, as well as in the bedroom. Furniture is quite dated.
In the room they have HORRIBLE white lights, seems to be in a government office on a low cost supermarket. Green carpet in the room as well as in the rest of hotel need to be changed .
There are some details that you would not expect form a Hilton, such as ugly sockets that besides did not work or that huge lamp and the clock / radio on the night table that left no space for your own things.


Taxi service is very good. I had a very good and polite driver , plus the convenience of not having to stand in line to take the official airport taxis . If you need transfer to Terminal 2, there is a free shuttle to take you there pretty quickly.

  • Stayed: May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ceciliacastelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 5, 2013

Dear Guest;
We really like to know that you found very convenient our location and our service of shuttle from each terminal.Let me tell you that now a days we make a remodelation changing all the carpets in all the area.
I invite you to visit the property and you will find something completely renovated.
Thank you very much and hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

The hotel seems clean and the beds are comfortable. The rooms are really small and they are poorly decorated. This hotel is in serious need of a remodelation. The furniture looks outdated and ugly. The bathroim is also very small. It is not up to the quality one would expect from a Hilton

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Eliana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 5, 2013

Dear Eliana G;
All your commments are very important for us.At this moment we are in a continuous process of remodeleting in all the areas in order to give you the best quality as you deserve.
Many thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

It isn't a new property and is definitely outdated, but for Canadians it beats having to fly into and out of the US. It is right in the terminal -- so perfect for an overnight enroute. You don't stay here for the quality of the hotel, you stay here because you can leave your luggage in the airport cart and check right in.

Room Tip: They are all the same, really. This is not a hotel with exciting rooms!!
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ohdoggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 5, 2013

Dear Guest;
As you mentioned is very convenient, Beacuse we are located just inside of the Airport for catch international as well domestic flights.As well our free service of shuttle from Terminal 1 to Terminal 2.
Thank you very much and hope to see you soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2013

We recently stayed here with our group at the end of a Mexico Tour. The location is SUPER awesome for anyone departing out of Terminal 1, and nearly as awesome for anyone going to Terminal 2 (it's just a short free shuttle ride over or you can take the train).

The hotel was a little dated overall, but our rooms were all clean, quiet, and more than fine.

We arranged a farewell dinner in the hotel restaurant which was served delicious and hot. The bar area was also really nice and they even let our group watch the NCAA Tournament.

You're also just an elevator ride away from the main terminal which has a food court (McDonalds, Subway, Starbucks, and a ton of others), souvenir shops, and convenience stores.

The staff were all really friendly (nearly all of Mexico was super friendly!) and we will certainly stay here again in the future.

Stayed: March 2013, traveled with friends
Thank ThemeParkReviewTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded September 5, 2013

Dear Themeparker review;
We really love that you and your team enjoyed your stay with us. Is a pleasure for us.
Also we like that all of you enjoy the food of our restaurante "Belvedere" as you know is open 24/7 as well our room service.
Many thanks and all staff hope to see you in your next trip.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mexico City hotels
0.1 mi away
Courtyard by Marriott Mexico City Airport
1.1 mi away
NH Collection Mexico City Airport T2
0.2 mi away
Camino Real Aeropuerto
Camino Real Aeropuerto
#92 of 312 in Mexico City
1,160 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
We Hotel Aeropuerto
We Hotel Aeropuerto
#136 of 312 in Mexico City
486 reviews
0.5 mi away
Fiesta Inn Aeropuerto Ciudad de Mexico
2.7 mi away
Holiday Inn Express Mexico Aeropuerto
Holiday Inn Express Mexico Aerop...
#133 of 312 in Mexico City
65 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Mexico City Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Mexico City
Price Range: $139 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Expedia, Priceline, Booking.com, Hotwire, Orbitz, Travelocity, Cheap Tickets, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hilton Mexico City Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing