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“Good hotel, great staff!”

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Hilton Mexico City Airport
Ranked #48 of 312 Hotels in Mexico City
Reviewed August 6, 2012

Convenient for early flights, staff is super nice and courteous. Restaurant and bar open 24 hrs. Breakfast starts at 5 am. Hotel shuttle that takes you from terminal 2 to 1. I will definitely stay again.

  • Stayed: August 2012, traveled with family
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Thank marce v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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683 - 689 of 1,204 reviews

Reviewed July 31, 2012

Airport hotel convenient for international terminal.Important when early flight.
Did have to change rooms due to work taking place outside building.No issues and staff found me new room even though it was 2am.
Would use again.

  • Stayed: May 2012, traveled on business
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Thank Jeremy594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012

A typical airport hotel located in the center of Terminal 1 of Benito Juerez airport. Rooms are decent and it is really convenient for early morning departure times. Restaurant is very good and fairly typical pricing. Other options for food are available in the main part of the terminal from more expensive to the usual fast food options.

Room Tip: If you have more time in the morning there are other nicer hotels reasonably close.
  • Stayed: April 2012, traveled on business
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Thank PoolBoy1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2012

An airport hotel (literally located in the terminal) that is very convenient if you're catching a flight out in the morning or getting in late. Accommodations were good and the windows/rooms were designed to minimize the noise from the jet noise.

Staff was very professional, polite and courteous. Good bar and restaurant.

  • Stayed: August 2011, traveled on business
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1  Thank GL726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2012

There is a brand new Courtyard by Marriott across the street: Stay there. This hotel smells musty, the rooms are old, the AC system is loud, and if you stay in one of the rooms with inward facing window, well, it is just weird. The only upside to the place is that the restaurant is open very late and very early (breakfast around 5) and the service at the bar is good. I stayed at the hotel only because of its location in the International Terminal and my Hilton Honors connection, but next time it will be the Courtyard. It is new, not musty from what I read. Only stay here if you have an early morning flight or have no sense of smell.

Room Tip: Get a room that faces the outside, either the runways or the loading/unloading areas. Otherwise it...
  • Stayed: May 2012, traveled on business
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3  Thank kev1438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

Had to go to Mexico for a deposition. Held at the hotel. Conf room facilities were very good; and consistent with other reviews, staff was excellent. Deserves better reviews than it has been getting.

  • Stayed: June 2012
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Thank Whistler561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 28, 2012

Dear Whistler561,

Thank you for the gracious review. We are delighted to hear that you had an enjoyable stay at our hotel and that the conference room facilities were to your liking. We hope to see you return again soon.

Sincerely,
Raul Vertti E.
Guest Assistance Manager & P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

My third stay. This time I've had enough.
Good sides: Location (for travellers), right at the exit of the Arrivals (International), is particularly practical. Staff's kindness -a true pleasure from the moment you step in. Clean.
Negative sides: low ceiling, expensive, not fancy, unglamorous hotel. Breakfast is to me good, but definitely overcharging.
Room: small, Hansel&Gretel claustro-feeling. I recommend not taking a basic one, if you stay longer than one night.
One remark: I had laundry on my first and second day: how magic, the second day the laundry bill to be filled reported 50% circa higher prices for each item! I still can't imagine an explaination.
Conclusion: after a few trips here I am definitely looking for an alrernative. I just learnt from Tripadvisor that a Courtyard has open doors in the Airport. That's where I'll get to next year. I think that the braking of this Hilton's monopoly is good news. There's a limitation to how much you can milk the market and Customers don't forgive being milked for too low value in return.

  • Stayed: May 2012, traveled on business
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1  Thank Hedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 28, 2012

Dear Hedin,

Thank you for taking the time to share your experience with us. We appreciate hearing from our guests, including areas of opportunity. I am glad to hear that our team took good care of you and that you were able to experience our warm Hilton hospitality. I apologize that you experienced an issue with our laundry bill. If you ever experience anything like this in the future, please let us know and we will be happy to correct the issue. We hope you’ll consider giving us another change the next time you travel to Mexico City.

Sincerely,
Raul Vertti E.
Guest Assistance Manager & P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Mexico City
Price Range: $135 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, TripOnline SA, Hotwire, Priceline, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Mexico City Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto

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