I should have listened to all the reviews, but after years of reading tripadvisor reviews I thought that the complaints were from people who had unrealistic expecations.
The good: location is excellent for seeing sites near the Zocalo. It's a very pleasant walk to other parts of the city via Madero street, which is pedestrian only for many blocks. There are lots of shops and restaurants steps from the hotel. The room was clean enough, and the bed didn't give me any problems, but I like very firm matresses. The lobby is very pretty. The hotel is very well secured. The gentlemen operating the elevator were all very nice. There is a coffee maker and 2X500ml bottles of water are provided every day as the tap water is not drinkable.
The bad: the very thin walls and doors between connecting rooms. Many had said it here before, but I had no idea how bad it would be, because I'm usually not noise sensitive at all. For instance, it's true that if you're on the 6th floor you can hear tables and chairs moving around in the restaurant above you. That didn't bother me at all. Lying in bed and feeling like the couple chatting in the room next door are right beside you- that's uncomfortable.
The rooms were adequately cleaned, but one day they took our towels away and never replaced them. We didn't realise it until we got home after 12:30 am, so it was 6 flights of stairs up and down to ask for some since the elevator wasn't manned at the time. I didn't realize how much the manned elevator would bother me until I was there and wanted to pop out quickly to the Circle K for a drink at 2am but felt too awkward to ring for the elevator there and back. We mostly ended up walking down every time and only using it to go up.
The safe in our room did not have a key (I guess it had been lost long ago?) so our only option was to use the front desk's safe. The TV remote was by request only, so we didn't bother. We were barely in the room anyways.
The terrace restaurant does indeed have a spectacular view of the zocalo. The menu is very pricey because of this. It was a nice place to sit with a beer at sunset, though.
We got a very cheap price for 4 nights, so I wasn't too unhappy about our stay, but I would never recommend it to anyone else, and for the same price there are many better options.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Hotwire, getaroom.com, Cancelon, TripOnline SA, Hotel.de and HotelQuickly so you can book your Best Western Hotel Majestic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Majestic Hotel Mexico City
- Best Western Mexico City
- Mexico City Best Western
- Best Western Hotel Majestic Mexico City