We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Great location” 4 of 5 bubbles
Review of BEST WESTERN Majestic

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Majestic
Ranked #132 of 307 Hotels in Mexico City
Cookeville, Tennessee
Level Contributor
194 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Great location”
4 of 5 bubbles Reviewed February 14, 2013

I stayed at the Hotel Majestic for 2 nights. The hotel was clean, safe with security staffing the gates at night, and had very helpful staff. The beds were acceptable but not up to the overall quality of the hotel in other respects. The restaurant upstairs has an excellent breakfast buffet and has outdoor dining overlooking the Zocalo (central square) and was a marvelous place to drink my coffee and watch the sun rise over the city. Unfortunately, this central location comes at a price - it is VERY noisy at night, continuously until midnight and sporadically with yelling partiers until sunup. Earplugs (which ought to be standard travel issue and in your pack already - unless you are a numbskull like me and forgot yours) would fix the problem.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hank F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

374 reviews from our community

Traveler rating
    56
    116
    102
    59
    41
See reviews for
77
120
47
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed January 22, 2013

I booked a Best Western as I have been in the Best western in Paris Boulogne & Podgorica, which were quite nice. I stayed there 2 nights, and ran away towards another hotel.

The good points:
- Large rooms (at least mine, #608)
- Good location (in front of the Zocalo)

The bad points:
- Disgusting lunch (the T-bone was an old piece of meat, without any color and smelling quite strange)
- Breakfast is very poor for the price (130MXN)
- Rooms are dirty: your feet are black of dust after 10’ walking in the room, never had that in any other hotel
- Rooms in the 6th floor are very noisy: in the day (even in the night !) some stupid drunk people are shouting on the place of Zocalo, and at breakfast/lunch/diner times the customers on the 7th floor make noise dragging their chairs & tables
- No fitness center (they have the space for that !)

I will never come back there again !!

Room Tip: Never in the 6th floor. And ... do not choose a room in this hotel !
See more room tips
  • Stayed January 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Cortowinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mexico City hotels

Queretaro, Mexico
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed December 28, 2012

This place has a great location, in the historical center of Mexico City, the building is gorgeous.
However, being and old building it needs special maintenance, more than regular modern buildings. This hotels lacks of this maintenance and you can feel just upon entering to your room. It was very humid inside, you can smell the humidity. The worst part was the closet, extremely humid, the smell was unbearable. I decided not to put anything in the closet and open the window for extra ventilation during the day.
Beds were not as confortable as expectel for a Best Western hotel. They felt old.
I got a room with a view over the Zocalo, gorgeous view, but if you want to have this view, please be aware that Zocalo is too noisy even at night, and you have to deal with Cathedral's bells from early morning.
I know location is the best, but it has some disadvantages, so consider them.
I must say that the staff was really helpful and the view from the restaurant on the top of the building is superbe.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mexwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa Valley
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 26, 2012

Gee I just love this place. I stay elsewhere in Mexico City from time to time but always ultimately head back to the Majestic. The location, the windows facing out onto the Zocolo, the wonderful staff always make me happy. Ask for a room facing the Zocolo. If the beds are too hard, they have had foam pads to add on request.
There are drawbacks. Don't stay on the floor below the restaurant. It's very noisy there and they drag tables around over your head. The restaurant has horrible food but the view is fabulous.
A very endearing surprise might horrify some. At dawn, the Mexican army marches onto the Zocolo, plays the anthem on trumpets and raising the colossal flag. I always get a HUGE kick out of this, but it may a Mexican Army alarm clock may displease some.
Love this place.

Room Tip: Couldn't remove the swimming pool & fitness center stars - the do not apply
See more room tips
  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OakvilleHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whiting Indiana
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed November 27, 2012

The location was great easy and close to many attractions but the beds were the hardest I have ever slept on. It is located on the zocalo so the noise at night was often loud. The buffet was good and the service was good. It is a very old hotel so the fixtures and amenties reflect that.

Room Tip: Room on second floor facing the zocalo have a small balcony.
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank amysmom50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 31, 2012

A group of 12- 2 nights at this hotel while our friends from US visited Mexico, I was confident based in the brand Best Western; It's promoted as 4 stars hotel.
The hotel is taking advantage as it has 'prestige' in Mexico as it was for sure a very good hotel but long time ago.
The rooms we had are way too old, but that is acceptable... What it's not and it was terrible to experience is dirt & torn old carpet, rust in the bathroom sink , old hard beds that you can hardly rest, the towels overused, torn and even with blood spots, but the worst were cockroaches at least in one room. Please read other reviews in this same page complaining about the same issues. The good part are the employees that make you feel welcome and are very nice in order to keep their jobs.

Room Tip: look for better options as there are good places around in order to enjoy your visit. If you need...
See more room tips
  • Stayed October 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Basilica10-2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed October 30, 2012

I appreciated the hotel's location as well as the history contained in the building. Loved the elevator. I loved looking down on the active streets below from our balcony as well as dining in the roof top restaurant overlooking the square. What I didn't like...the noise...it was incredibly noisy from the streets below (though it did tame down about 11 pm)...the beds...rock hard and likely old...and that one had to drag bags from the nearby street...so...a great location, a building steeped in tradition...but not the most comfy place to spend a night.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mexico City hotels
Centro Historico
Zocalo Central
Zocalo Central
#11 of 307 in Mexico City
4.5 of 5 bubbles 1,185 reviews
Centro Historico
NH Mexico City Centro Historico
NH Mexico City Centro Historico
#33 of 307 in Mexico City
4.0 of 5 bubbles 776 reviews
Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
Centro Historico
Hotel Ritz Mexico
Hotel Ritz Mexico
#166 of 307 in Mexico City
3.5 of 5 bubbles 165 reviews
Centro Historico
Historico Central
Historico Central
#5 of 307 in Mexico City
4.5 of 5 bubbles 475 reviews
Centro Historico
Gran Hotel Ciudad de Mexico
Gran Hotel Ciudad de Mexico
#2 of 307 in Mexico City
4.5 of 5 bubbles 2,206 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Majestic? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Majestic

Property: BEST WESTERN Majestic
Address: Avenida Madero 73 | Col Centro, Mexico City 06000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #132 of 307 Hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Majestic 3*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Cancelon, Travelocity, Orbitz, Booking.com and Priceline so you can book your BEST WESTERN Majestic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Majestic Hotel Mexico City
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
BEST WESTERN Majestic Mexico City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing