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All reviews los canarios great hotel business trip upgraded to a suite walking distance turn down service excellent location per day chapultepec park excellent stay room service anthropology museum fitness center an upgrade concierge service comfortable rooms four seasons
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Reviewed March 13, 2018 via mobile

Review of the hotel

Location and hotel staff was really super also the food at their resturant was excellent.

Pros:
Location
Hotel staff- really super, they tried to make the best of your visit
Room size - very big and specious, kept well and was clean
Concierge service is super- ask them anything they know it and tried it

Cons:
Only thing to notice is that the hotel is not very modern, but it has been renovated

Would stay there again :)

Date of stay: March 2018
Thank riccardob508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded March 16, 2018

Dear Ricardo,

Thank you for taking the time to share your experience regarding your stay at Marquis Reforma Hotel & Spa.

We always take great care of each and every guest by providing you excellent food and by pampering you to make you feel at home.

That is why we are so pleased to learn your stay was pleasant and that you received and excellent service from our team.

I would like to let you know our pent house was recently remodel where we have modern and spacious suites with butler service included. Please let us know about your next trip to Mexico City and we will be delighted to offer you this type or rooms.

Marquis Reforma appreciates your preference and we yearn to welcome you soon again.

Yours sincerely,

Sara Lizarraga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2018

The rooms are nice, the bed is SO comfortable, and the staff is great. Luis & Axel waited on myself and a coworker every morning for breakfast in the restaurant (Los Canarios) and they were friendly & made great recommendations.

Date of stay: January 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Sara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded March 13, 2018

Dear Sara,

Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.

We are so delighted to learn you received and outstanding service from our team, as our aim is to pamper you and assist you to make you feel at home. Luis and Axel will be pleased to hear they got your satisfaction through their hospitality.

We appreciate your preference and we yearn to welcome you soon again.

Yours sincerely,

Sara Lizarraga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2018 via mobile

We were very fortunate to find this place. 8 day stay. Rooms are awesome, staff great and Restaurants have a huge selection. The first day we got there we ate at the Cafe, I ordered California rolls, and flan for dessert. The next morning we went to a restaurant on lobby floor can’t remember the name but what a delicious breakfast! I ordered omelette light with green sauce it was delicious and our waiter Moises was on point! We asked him if he was working tomorrow morning. We are asking for him tomorrow.
Pictures from Café

Date of stay: March 2018
Trip type: Traveled with family
Thank bizzyqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded March 8, 2018

Dear guest,

Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa

We are so happy to learn you lived a great experience with us as our aim is to take great care of each and every guest by providing an excellent service and premises to make your stay pleasant.

Thank you for pointing out the delicious meals you ate at our restaurants. We appreciate the special mention you made about Moises, he will be happy to hear he was very helpful for you.

Marquis Reforma appreciates your preference and we look forward to welcoming you soon again.

Yours faithfully,

Sara Lizarraga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

The Marquis Reforma in Mexico City was a wonderful experience. The staff were exceptional , especially: Jaime and Javier at the front and Capitan - Naranjo - Ivan - Adan in the dining room. Very thoughtful and caring.

Date of stay: February 2018
Thank Alexandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded March 7, 2018

Dear Alexandra,

Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.

I would like to let you know we always take great care of each and every guest by pampering and by assisting our guest on their needs. That is why we are so happy to learn you had a top-notch experience with us.

Jaime, Javier, Mr. Naranjo, Iván and Adan will be delighted to know they got your satisfaction through their hospitality.

Marquis Family appreciates your preference and we would be pleased to welcome you on your next trip.

Yours sincerely,

Sara Lizarraga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2018 via mobile

Came here for business. Staff was incredibly helpful and engaging. Great place to do business, meet people, and location to explore the city. Also, great restaurants and food. I lost definitely recommend.

Date of stay: March 2018
Trip type: Traveled on business
Thank Alfredo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded March 5, 2018

Dear Alfredo,

We are delighted to know you lived a great experience at Marquis Reforma Hotel & Spa.

For all of us was a pleasure to welcome and assist you during your stay, as our aim is to get your satisfaction by providing excellent service.

Thank you for pointing out our privileged location.

Marquis Reforma appreciates your preference and we hope to serve you again whenever your travels bring you back to Mexico City.

Yours sincerely,

Sara Lizarraga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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