We stayed here 3 nights. Arrived tired after overnight flight and the arrivals manager found a room for use right away (even though it was well before noon). We were upgraded to a lovely King suite - great bed, tons of room, superb bathroom, and well equipped. A sweet treat was delivered every night and the room was spotlessly clean.
We were here when a 7.9 earthquake occurred. Hotel staff was very professional, safe evacuation and no damage at all. It was our first ever earthquake and the hotel staff made us feel safe and cared for.
Now, the spa. We booked deep tissue massages and even though I get these often I must admit this was the best one ever! The spa facilities were lovely and restful. Was treated like royalty. Gym looked really good too.
Finally we ate in the hotel for a few meals including room service one night, All meals were well prepared and the service was excellent. They location on the Paseo Reforma is very good - near park, lots of nearby restaurant options, and walkable to lots of places. Uber or hotel taxi can take you further afield.
This is a first class, small and warm hotel in a very large City. I recommend staying here.More
- Free Wifi