Came here for business. Staff was incredibly helpful and engaging. Great place to do business, meet people, and location to explore the city. Also, great restaurants and food. I lost definitely recommend. More
- Free Wifi
Came here for business. Staff was incredibly helpful and engaging. Great place to do business, meet people, and location to explore the city. Also, great restaurants and food. I lost definitely recommend. MoreShow less
We are delighted to know you lived a great experience at Marquis Reforma Hotel & Spa.
For all of us was a pleasure to welcome and assist you during your stay, as our aim is to get your satisfaction by providing excellent service.
Thank you for pointing out our privileged location.
Marquis Reforma appreciates your preference and we hope to serve you again whenever your travels bring you back to Mexico City.
I visited for the 1st time on business and was thoroughly impressed, even before I stepped foot in the hotel. I was efficiently and enthusiastically helped by Jose Acero, the Concierge who assisted me in making round trip air transport arrangements. He also helped to locate one of my boxes for a conference I was attending. He was so pleasant and accommodating. I was also excellently supported and served by the entire staff at the Market Gourmet Café. I had a private breakfast for 17 people and was served by Diego who was so attentive to our every need. This hotel is top notch and I'll be sure to come back again.
Thank you for choosing Marquis Reforma Hotel & Spa for your recent stay in Mexico City.
Part or our philosophy is to provide you the hospitality through our team service to meet your needs and requests, as we know the importance to you to have all the preparatives for your conference and the special events you mentioned at Martket Gourmet Café.
Thank you for all those good comments, our staff will be pleased to learn they met your expectations, specially José Acero and Diego.
Marquis Reforma appreciates your preferences and we hope to serve you again whenever your travels bring you back to Mexico City.
If you are ever in this hotel and decide to enjoy a quite meal after a long day, make sure you ask for Octavio Barcenas as your waiter. He offers magnificent service. Truly impressed with his hospitality and care for the client. Thank you! Will definitely visit again!
Thank you for choosing Marquis Reforma Hotel & Spa on your recent stay in Mexico City.
For all of us was a pleasure to welcome you and assist you to make your stay memorable. We feel proud that our team took great care of you to pamper you and make you feel at home. We appreciate the special mention you made about Octavio, he will be glad to learn he got your satisfaction through his hospitality.
Thank you for your preference and we long to see you soon.
This hotel aims to be a LHW. Ok. They are not there yet.
First and foremost; the property is OUTDATED! This 1991-style does not do its charm anymore!
Location is top! Very enjoyable views of the Paseo.
Gym is divine! Well done!
Room was big and convenient, but lacking in taste!
Service was mixed. Really mixed. From excellent to whaaaat???
This hotel is clearly no real 5 star hotel, but I think excellent service could make up for the outdated nineties-deco...
So please make an effort and you can get there!
Oh, and the value for prize is fantastic!!! ;)
Dear Mr. Johannes,
Thank you for your visit and for taking the time to share your valued opinion about your experience with us.
We are so happy to hear you enjoyed our premises at the spa, the gym and that the location was convenient for you.
On the other hand, we take your feedback very seriously, that is why I already shared your comments to the relevant Heads of Department to ensure the necessary actions to prevent the bad experience from occurring in the future. Thank you for alerting us on that issues and please accept my sincere apology for not having met your expectations.
Likewise, I would like to let you know our pent house was recently remodeled and we have spacious, beautiful and modern suites with Butler service include. Please let us know about your next trip and we will be glad to offer you this type of room and assist you on your special requests. My email is: email@example.com
Marquis Reforma appreciates your preference and we hope you give us the opportunity to serve you once again.
Restaurant Los Carnarios
Service and food exceptional.
Ask for Osiel-Adan or Alex.
The manager is Naranjo.
Spa Service world class.
Friendly staff and very accommodating.
Great location and close to everything.
Thank you for choosing Marquis Reforma Hotel & Spa and for sharing your experience with us.
Part of our philosophy is to take grate care of each and every guest by offering the hospitality through our staff service and providing high quality meal and facilities. That is why we are delighted to hear you received and outstanding service from our team and that you enjoyed the food and the spa area.
We appreciate the special mention you made about Mr. Naranjo, Osiel and Adan. They will be pleased to learn they got your satisfaction.
As you mentioned, our venue is located in one of the most important avenues in Mexico City, where you can find interesting places for visiting.
Thank you for your preference and we long to welcome you soon again.
I stayed in this hotel with a friend for the Presidents holiday weekend and I was absolutely satisfied with the hotel staff including the front desk staff where we were received with a pleasant upgrade to a junior suite. The concierges were extremely helpful and courteous. They gave us the information we were looking for and we got the tickets for the Ballet Folklorico (not to miss world class show) with their help, delivered to our hotel. The front desk staff was very friendly, especially Daniela during our check-out. The location of the hotel is unparalleled, located in the famous and beautiful Paseo de la Reforma at walking distance to the Angel de la Independencia, the Museo de Antropología, Bosque de Chapultepec and even to the Monumento a la Revolución. Mexico City is a vibrant city. Every Sunday, the Paseo de la Reforma is closed to traffic for the bikers and walkers that take on the city beautiful avenue with their bikes. I will definitely stay again in this hotel which I highly recommend.
Thank you for taking the time to share all those good comments in regards to your stay with us.
Our philosophy is to assist you and be helpful on your needs and get your satisfaction. That is why we are so pleased to know you enjoyed your stay at Marquis Reforma Hotel.
Your comments will be passed on to the receptionist, specially Daniela who assisted you on your check-out and the Concierge area.
As you mentioned, our venue is located in one of the most important avenues in Mexico City, therefore we are so glad to hear you enjoyed the activities here.
Marquis Reforma appreciates your preference and we yearn to welcome you back soon.