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“Average” 3 of 5 bubbles
Review of Hyatt Regency Mexico City

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Hyatt Regency Mexico City
Ranked #9 of 307 Hotels in Mexico City
Certificate of Excellence
New York
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Average”
3 of 5 bubbles Reviewed July 23, 2014

Positives:
- Central location
- Good view from room
- Gym
- Comfortable room

Negatives:
- Poor internet speed
- Limited dining options in the hotel
- Limited room service menu with hardly any healthy options

  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank anotherglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,519 reviews from our community

Traveler rating
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    70
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See reviews for
123
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1,015
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cumberland, Rhode Island
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

One of the nicest hotels i've ever stayed in. Very clean. Very friendly. Service was impeccable but not overbearing. So much staff waiting to help and trained to anticpate when a guest wants/need assistance and when to leave them alone. It's a thin line...and the Hyatt hits that mark every time. The rooms were comfortable, clean and quiet. The restaurants are very good. The lobby is welcoming and lovely.

Room Tip: Have a mojito in the main lobby restaurant. Muy delicioso.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Holly_Penguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed July 20, 2014

I was at this hotel for a few days on business and could not have been more impressed. The service is great--everyone was very eager to please. My room was nice--very clean and modern. Room service was delicious. The hotel is in a nice area of Polanco near a lovely park--next time, I am bringing my running shoes!

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Megipsaloquitur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed July 20, 2014

You would want an excellent hotel for the price and this place certainly delivers. Great location, clean and comfortable rooms with good views, helpful staff a decent pool area, large gym, safe area to walk around at any time of the day. An excellent option in Mexico City.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 17, 2014

Great atmosphere....international ambiance with a mexican twist and the best japanese food of Mexico...clean, comfortable ...very gentle people...great location in Polanco. You feel safe and like at home. a beautiful home.

Room Tip: close to the garden....great to do jogging at the park...choose the room at the top of the building...
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  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Orietta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

The Hyatt Regency in the Polanco district of Mexico City is the place to stay! Excellent location, staff, and amenities. The room is perfect (though the quality of the cable station selection was less than stellar). The breakfast buffet is memorable. Wold most definitely repeat my stay.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aventura6707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed July 12, 2014

I am in Mexico city 2-3 time a year for business, and have tried various hotel looking for a good fit - close to the office. The Hyatt has become my new favourite. Clean, with super fast un-interuptable wi-fi, courteous service (and everyone fluent in English), and an overall feeling of 'new'. If you get a chance, try the sushi restaurant at the lobby for some straight forward dining without any frills.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alxc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Mexico City

Property: Hyatt Regency Mexico City
Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Official Description (provided by the hotel):
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City

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