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“Top notch Hotel.”

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Hyatt Regency Mexico City
Ranked #9 of 306 Hotels in Mexico City
Certificate of Excellence
Tulsa, Ok
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Top notch Hotel.”
5 of 5 bubbles Reviewed February 12, 2014

This is the former Nikko Hotel which just to be a very exclusive hotel in the 90's. Last January I spent two nights in this hotel. Since arrival you feel a different atmosphere, modernist style. The rooms still conserve this Japanese fashion style and have to say they are very comfortable and tidy. As expected WiFi is ready available with good quality. The rooms are very quiet which for me is a big ticket for my reviews. Excellent variety or American and local TV channels. Most important is located in the uptown side of Reforma Avenue across from the Auditorio and far away from where all the protests are happening. Service is excellent and they speak fluid English.

The restaurants serve excellent food, specially the breakfast buffet is well maintained and being the restaurants in the 1st floor you have privacy while eating.

This hotel serves well for business purposes, I do not think it works if you are planning to take the family with you, specially if you have small children.

This hotel is way above others in the same area.The bad thing excellent hotels do not come cheap.

Room Tip: Very good restaurants in Polanco area are walking by.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HBTulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,792 reviews from our community

Traveler rating
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See reviews for
172
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1,135
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Forest
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 12, 2014

I just spent four days in Mexico City (my first time) and I think part of what made the trip so great was the Hyatt Regency. In spite of being under construction, the hotel was beautiful and the staff was friendly and professional. In fact, the renovation work was a complete non-factor. The hotel was located in a great part of town, allowing us to walk and explore in a safe neighborhood. The rooms were large (in comparison to my experience with hotels outside of the US) and super-clean, the beds were comfortable, and the view was wonderful. We ordered room service once (excellent!) and the other times we ate in the hotel, it was in the Shelty Bar - the perfect place to relax and have a drink after wandering around the city, the food was excellent, and again, the staff was prompt, efficient, friendly, and (fortunately!) mostly bi-lingual! I would absolutely stay in this hotel again, and highly recommend it to anyone going to Mexico City.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JMUFES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

The Hyatt Regency is a pleasure to stay at. The front desk is always welcoming and accommodating upon arrival. I have always stayed on the executive floor so this guarantees as a private check in and check out on the top floor if necessary.
The rooms are very comfortable and spacious and the bathrooms are as well. It is nice that you can get a wakeup call with coffee and they knock on your door, just a nice touch. The lounge and the food they offer is also excellent and I have never been disappointed (have stayed here 3 times). I have also tried the little bakery in the lobby which is good.
Never tried any of the other restaurants though I have walked to a few good ones in the neighborhood.
The fitness center is also really nice with a large pool and a sauna you can enjoy after.

Room Tip: High floor and on the executive floor if possible!
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uraqc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown Heights, New York
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 26, 2014

I spent two weeks in Mexico City Hyatt in December. I would highly recommend this place. Hotel is located in a very nice part of the city, just walking distance from many good restaurants. My room was located on 37th floor offering a fantastic view. Both room and bathroom had a very nice contemporary design, cleaning service was impeccable. I had access to Regency Club lounge which included breakfast, snacks, cocktail service and wake-up calls with complementary coffee delivered to the room.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Remisza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, Sp
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 21, 2014 via mobile

Great surprise. I am a legacy Customer from Marriott hotels and this was my first time at Hyatt Mexico. Thanks to the competition, after Marriott's inflexible position to offer a better value for old loyal customers, I found a great deal at Hyatt Mexico for 2/3 the costa with 3/2 the value of Services. Very clean rooms and seamless fitness area differentiates this hotel. Great location and education of staff make me want to return back. This hotel hosts one of the best japanese restaurants in Mexico (Yoshimi), very authentic and tradicional without disruptive or exagerated creativity jeopardizing the stylish taste of this type of food. I recommend it.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eduardoik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 16, 2014

Excellent hotel even under construction. The lobby is being remodeled but the temporary walls didn't distract from the beauty. Hotel resturaunt Teppan had excellent sushi and the teppanaki table experience was excellent. It is not a show like at the US places just very efficient & good. Surrounding city seemed very safe & walkable. Watch out for traffic.

Room Tip: I always pick a high room. Good views
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mkroske
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cohasset, Massachusetts
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 13, 2014

Impressive hotel. Very pleased with location of hotel, located in very safe area of federal district. I felt safe in walking to my office (10' walk) and also to public attractions nearby. Room was very clean, and restaurants on-site were very good. I will stay again and look forward to new lobby when remodeling is complete.

Room Tip: The spa/ workout facilities and tennis courts were unexpected and a terrific surprise. Wish I had...
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Mexico City

Property: Hyatt Regency Mexico City
Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Official Description (provided by the hotel):
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City

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