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Hyatt Regency Mexico City
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Reviews (2,254)
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1,458
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All reviewsteppan grilltennis courtsgreat hotelpolanco areachapultepec parkbusiness hotelbusiness triplobby restaurantindoor poolsafe areaclub roomfitness centerhotel is locatedexecutive floorlarge hotelwalking distancebreakfast buffet
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1,109 - 1,114 of 2,254 reviews
Reviewed March 26, 2013

Great location, very good services, very well organized and managed. Restaurant with good and tasty options. Clean and well maintained room, nice bathroom (I'm getting tired of those tiny ones) and a convenient newspaper on your door when you leave. Good experience!

  • Stayed: March 2013, traveled on business
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Thank ppassaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

I have stayed many times over the years in this large hotel that used to be the Nikko. Hyatt has made a smoothe transition and continues to operate it with the same level of hospitality and service that one should expect of a large hotel in Mexico City. Check-in and check-out are quick and easy. There is a good breakfast buffet in the main restaurant, but there is a small coffee shop in the lobby, as well, that sells excellent lattes and cappucinos and pastries for a quicker lighter breakfast. The gym on the third floor has a good number of top quality workout machines and a small lap pool. Lobby Bar is a great meeting place. Most importantly, rooms are clean and spacious. Ask for a view of the city from one of the upper floors (above 10).

  • Stayed: March 2013, traveled on business
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Thank r d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013 via mobile

Stayed a week. Very happy. It is a very well organized hotel. I used to stay in a good boutique hotel in Mexico City but it didn't provided the security and services that I wanted. The Hyatt is very convenient as their taxi network is vast and it never takes more than 5 min to get a car even at rush hours. The gym and the pool are great. Breakfast buffet is also very good and offer a great choice of Mexican and western food. The staff is very friendly and helpful.
Upper floor rooms must offer a better view. Rooms and beds are very comfortable. Very quiet rooms.
We only tried the Japanese restaurant which was good but pricy.
Wifi works very well and is free but you have to re-register quite often.
All in all I recommend greatly this hotel.

  • Stayed: March 2013
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Thank Flocine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

This is a beautiful hotel, and perfectly maintained, including all new carpets, and luxury bedding in my room. The legacy of the old Hotel Nikko days is a very good Japanese restaurant on the ground floor, if you want a change from Mexican food. There was also quite a nice exhibit of contemporary Mexican painting and sculpture which filled the lobby areas on 3 floors.
I am happy to say that the Chapultepec Park area seems to have totally recovered from fear of crime. We walked throughout the park which was filled with young couples pushing high-end baby strollers, lots of young people, and some foreign tourists. The day was sunny, and there were several native dance and acrobatic groups performing. And the National Museum of Anthropology continues to be one of the best museums in the world!

Room Tip: We asked for a quiet room, and we received that.
  • Stayed: March 2013, traveled as a couple
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Thank Teri0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

Since the hotel changed to Hyatt Regency ( from previous Nikko ) it's been improving everyday! from the lobby decor and service to the rooms quality, comfort and decor. We had been there for 3 nights and was amazing, the service is really great, rooms are so clea, great amenities, and drinks and snacks in the room, great quality sleep. When booking they usually offer a junior suite rate (it's aboiut 20 to 50 dolars more) but it totally worth, you have breakfast included on the business lounge on 40th floor, a free ironing for shirts, and lots of more convenience. location is a plus, close to all main restaurants and bar and easy access to business areas and parks.
Really a great stay!

Room Tip: Ask for the rooms with Polanco neighborhood view, it's spectacular!
  • Stayed: March 2013, traveled on business
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Thank Lubonini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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