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“Great location, comfortable rooms” 5 of 5 bubbles
Review of Hyatt Regency Mexico City

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Hyatt Regency Mexico City
Ranked #9 of 305 Hotels in Mexico City
Certificate of Excellence
Houston, Texas
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great location, comfortable rooms”
5 of 5 bubbles Reviewed March 23, 2013

I have stayed many times over the years in this large hotel that used to be the Nikko. Hyatt has made a smoothe transition and continues to operate it with the same level of hospitality and service that one should expect of a large hotel in Mexico City. Check-in and check-out are quick and easy. There is a good breakfast buffet in the main restaurant, but there is a small coffee shop in the lobby, as well, that sells excellent lattes and cappucinos and pastries for a quicker lighter breakfast. The gym on the third floor has a good number of top quality workout machines and a small lap pool. Lobby Bar is a great meeting place. Most importantly, rooms are clean and spacious. Ask for a view of the city from one of the upper floors (above 10).

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank r d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,742 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (192)
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English first
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed March 17, 2013 via mobile

Stayed a week. Very happy. It is a very well organized hotel. I used to stay in a good boutique hotel in Mexico City but it didn't provided the security and services that I wanted. The Hyatt is very convenient as their taxi network is vast and it never takes more than 5 min to get a car even at rush hours. The gym and the pool are great. Breakfast buffet is also very good and offer a great choice of Mexican and western food. The staff is very friendly and helpful.
Upper floor rooms must offer a better view. Rooms and beds are very comfortable. Very quiet rooms.
We only tried the Japanese restaurant which was good but pricy.
Wifi works very well and is free but you have to re-register quite often.
All in all I recommend greatly this hotel.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flocine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

This is a beautiful hotel, and perfectly maintained, including all new carpets, and luxury bedding in my room. The legacy of the old Hotel Nikko days is a very good Japanese restaurant on the ground floor, if you want a change from Mexican food. There was also quite a nice exhibit of contemporary Mexican painting and sculpture which filled the lobby areas on 3 floors.
I am happy to say that the Chapultepec Park area seems to have totally recovered from fear of crime. We walked throughout the park which was filled with young couples pushing high-end baby strollers, lots of young people, and some foreign tourists. The day was sunny, and there were several native dance and acrobatic groups performing. And the National Museum of Anthropology continues to be one of the best museums in the world!

Room Tip: We asked for a quiet room, and we received that.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teri0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

Since the hotel changed to Hyatt Regency ( from previous Nikko ) it's been improving everyday! from the lobby decor and service to the rooms quality, comfort and decor. We had been there for 3 nights and was amazing, the service is really great, rooms are so clea, great amenities, and drinks and snacks in the room, great quality sleep. When booking they usually offer a junior suite rate (it's aboiut 20 to 50 dolars more) but it totally worth, you have breakfast included on the business lounge on 40th floor, a free ironing for shirts, and lots of more convenience. location is a plus, close to all main restaurants and bar and easy access to business areas and parks.
Really a great stay!

Room Tip: Ask for the rooms with Polanco neighborhood view, it's spectacular!
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lubonini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed March 10, 2013

The best thing about this hotel is the Mexican coffee from a pot. I had a minimum three cups in the morning. Super breakfasts, and its a place you really want to linger. We also ate dinner here and while not totally authentic Mexican food, it was pretty good.
The lobby is ultra-modern and the bar area lovely.
My room wasn't huge but had everything. Good wifi, and an amazing view of the park.
The gym and pool are fantastic too - recommend a look, even if its just to look out on the terrace.

One criticism was I was near the lifts and the noise drove me crazy at night. They are extremely loud.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AHV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed March 10, 2013

If you stay here I would opt for the regency club. It offers great value for the money. It offers one of the better breakfasts I've had on a club floor and alone makes it worth the extra money. The service is attentive and ever present without being overly pushy. It is in a great location in Polanco. I would recommend this to anyone wanting stay in the safe area of Polanco which is walking distance to the park and other attractions.

Room Tip: Get a park facing room, even numbered rooms
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drew3114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
185 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed March 6, 2013

Stayed there for one night in March 2013. In a nutshell: perfect business hotel. Great and efficient welcome at reception (despite the fact that the hotel was fully booked and very busy). Everything was ready, got to the room instantly. Rooms are functional and offer anything a business traveller needs. Brakfast at the lounge was great - above average choice for an executive lounge breakfast. Service was very attentive and efficient. Same impression at check-out. Location is perfect for my business needs. Would certainly go there again, especially on such competitive rates. The only thing one might miss is the "taste of luxury" that Hyatt usually has; but that might be because the building is a bit outdated and, in my opinion, will need a soft refurbishing soon.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RHW1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Mexico City

Property: Hyatt Regency Mexico City
Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Official Description (provided by the hotel):
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 
Reservation Options:
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City

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