I would give this hotel 5 stars except there is no free wifi in the rooms and the rooms are really outdated. I don't understand why there is a charge. You get it free in the lobby but it's intermittent and you cannot hear yourself because of all the noise.
Jonathan on the front desk was a stand out on this trip. Engaging and friendly and helpful with all of my requests.
Great gym and the charge has finally been removed this free for guests.
Small pool which gets extremely crowded.
Bars and restaurants are everywhere and as the hotel is right door to the American embassy security is everywhere.
The rooms need overhauling. The air conditioning was broken but to open the window allows in the noise.No kettle even just an old coffee machine.
The lights by the lifts on my floor were not working so you had to wait in the dark for the lift and the lifts to an age to get to the floor. It seemed like not all were working. I was in the tower by the gym.
- Official Description (provided by the hotel):
- Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more less
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- Also Known As:
- Sheraton Maria Isabel Hotel
- Sheraton Mexico City Maria Isabel Hotel
- Mexico City Sheraton