I stayed in this hotel for a week on a business trip, it was booked by my company and highly recommended. But as soon I stepped in I was more than disappointed. First there is not lobby, so you have to carry your luggage on your own to the 5th floor to find the front desk. When I finally had my room I found out that AC didn't work, so after complaining and having to call to the reception 5 times the lady in charge said that they had other costumers and could not respond to me. So I had to call the manager so he gave the order to have me moved to another room. By this time I had been waiting for 2 hrs and after a 14hr flight... you can guess I just wanted to go to bed.
In the new room soon found out that lights were not working; evenmore these rooms are very dark and is not comfortable; had to make up close to the window because light was so low intensity that couldn't use the bath mirror... Breakfast is very expensive and with limited options.
There are plenty options in Sta Fe area, so if you have the opportunity, don't stay here.
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- Also Known As:
- Distrito Capital Hotel Mexico City
- Distrito Capital Mexico City