We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Mexico City - Plaza Universidad
Ranked #77 of 306 Hotels in Mexico City
Sao Paulo, SP
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very good”
Reviewed May 23, 2014 via mobile

This is a very good choice, located in the southern part of the city, with good restaurant around. It is a great option for meetings and has a good restaurant serving a self-serve choice. Clean and quiet.

Stayed May 2014, traveled on business
Helpful?
1 Thank RicMiranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

164 reviews from our community

Traveler rating
    57
    75
    25
    3
    4
See reviews for
24
15
14
95
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ciudad Juárez, Chihuahua, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 17, 2014 via mobile

We stayed two times during a 7 day period. First time upon arrival by car at noon, hotel staff valet parked our auto where my wife had left $700.00 pesos on the console and had to be taken by hotel employee since no one else drove the car, which she noticed when we used the car that afternoon, and a report was made to the hotel manager who said they would investigate. The morning of our departure, three nights latter, after having breakfast at the hotel, on an expensive buffet because of the very small choices, we returned to our room that was not made, where we received a telephone call from a lady indicating to be head of the housemaid dept. and that the roomwas not made because there was money on the trash can and the room maid did not want to touch anything. We looked in the trash can and there was a $200.00 peso bill wich we are sure we did not put, or trow there.
Before cheking out we reported said incident to the manager who said that he would investigate. Upon our return we were told that their investigation showed that there was no call made to our room the day we said. So with out telling us directly, we were being called liars. Not only that but the room that we got that time, at a higher price than before, was a much smaller room at a corner of the hotel building that ended on a triangle.
Based on the above we would certainly not recomend said hotel that does not deserve to be part of the Holiday Inn chain.


  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jose Raul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mexico City - Plaza Universidad, responded to this review, May 2, 2014
Dear Jose Raul J,

Thank you for the candid review of our property as this will guide us in making the right decisions. I apologize for the services that you have received which is not up to your par. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 2, 2014

We stayed at this hotel just a night because we renta a car at alamo national car rental that is at the hotel and we were reallu suprised when we arreived. the hotel is just great, rooms are really spacious. the staff is really helpfull and service oriented and breakfast buffet was unbelievable.... definitely a good choice. if u stay here they will change your dollars for peso which is good since just very few places in mexico will accept dollars

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank castrosasso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zebulon, North Carolina
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 19, 2014

I am really not a big fan of Holiday Inns in the US so staying in one in Mexico City was a little worrisome to me. How wrong I was. This is a wonderful hotel and in an awesome location. My daughter and I were traveling on pleasure, and it WAS a pleasure! Modern, beautiful, and great staff. We prepaid $10 a night for the breakfast buffet and it was well worth it. Being American, I get nervous staying at places out of my comfort zone in Mexico City but this will be my base from now on. There's a great mall, a Walmart, Irish pub and more, all in walking distance. And even better, it's just a short taxi ride to Coyoacan which is an amazing part of the city. I loved this place!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bchduty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 28, 2014

It was really nice to stay in this hotel. The breakfast is awesome and also the service is great.
Hotel can also provide some of the basic things that are required for long stay like Refrigerator and Microwave Oven.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naveenp_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 24, 2014

I visited this hotel many times during 2011 and 2012, have spent here over 50 nights and if am back in DF, I will pick this hotel again. Great breakfast, very helpful stuff, perfect location close to many restaurants, shopping malls and groceries.
Rooms are very clean and cozy, gym is of decent quality. Close to Coyoacán.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Petr P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake District
Level Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 19, 2013

Reception nice and light.
Good level of staff on reception and in the lobby area.
Reception staff friendly and responsive.
Lobby staff friendly & welcoming too.

Restaurant well staffed. The food was very good and plenty of it.
A good range of fruit and hot food for breakfast. A nice salad bar and hot food for lunch and evening meals.

Bedroom roomy and well appointed. Good shower. Safe in wardrobe etc.
Plenty of sockets for charging laptops/phones etc.

Conference/training rooms smart (recently painted?)
An adequate supply of paper for flip charts, but felt we were constantly on the verge of asking for more.

Could do with a dado rail to stick flip charts to so paintwork not damaged by blu-tac or masking tape.
Refreshments plentiful and a good variety of savoury & fruit etc.

Wanted to use some space outside, Only had car park available, but some of this was made available to us.

Training rooms well serviced.
However the staff did seem to just wander in any time they fancied it.
I would have preferred a little more discretion.


There is free Wi-Fi which is good. (I think all venues offering conferencing etc should offer it free!)

However it was a bit patchy. Fortunately I'd downloaded my boarding cards for my return flights before it started dropping out frequently!

Overall I'd be happy to stay there again.

Didn't have any time for sight-seeing so can't comment on that.

Room Tip: I had a room at the back which seemed quiet enough.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ralph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mexico City hotels
City Express Patio Universidad
#67 of 306 in Mexico City
420 reviews
Holiday Inn Mexico Coyoacan
#126 of 306 in Mexico City
99 reviews
Show Prices
Show Prices
Show Prices
Ramada VA Veneto Mexico City Sou...
#266 of 306 in Mexico City
54 reviews
Fiesta Inn Insurgentes Sur
#45 of 306 in Mexico City
401 reviews
Juárez
City Express Plus Insurgentes Sur
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Mexico City - Plaza Universidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Mexico City - Plaza Universidad

Property: Holiday Inn Mexico City - Plaza Universidad
Address: Parroquia 1056 | Col. Santa Cruz Atoyac, Mexico City 03310, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Mexico City - Plaza Universidad 3.5*
Number of rooms: 148
Official Description (provided by the hotel):
Holiday Inn Plaza Universidad is located in the southern area of Mexico City, where you can enjoy space and comfort, 18 kilometers from the Benito Juarez International Airport and 5 kilometers from World Trade Center (WTC). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Hotwire, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, TripOnline SA and HotelQuickly so you can book your Holiday Inn Mexico City - Plaza Universidad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Mexico City-Plaza Universidad Hotel Mexico City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing