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Holiday Inn Mexico City - Plaza Universidad
Ranked #79 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed September 29, 2013 via mobile

Nice hotel with an inviting lobby. Very attentive staff. Free bottled water! One block to Walmart for any necessities and half a block to a nice mall. It has a small bar in the lobby which is adequate . Food was good and reasonably priced. Rooms were large but lighting in the bathroom was too dim. Reserve a room away from the elevator as the staircase is next to it and music and voices were a little loud. Overall a great place and will stay there again.

  • Stayed: September 2013
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1  Thank mjs911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 - 43 of 186 reviews

Reviewed September 3, 2013

Check-in was easy, and the entire staff was polite and helpful. My room was large with two pillow types to choose from, and the bathroom was quite spacious with a nice walk-in shower. Yes, the decor was a bit dated, but who cares - the room rate was inexpensive, the restaurant food was good and the internet was free. Plus, a free bottle of water each day :)

  • Stayed: August 2013, traveled on business
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Thank BenVerona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

This hotel was my first stay in Mexico City. It was recommended by my local business partners as a business friendly hotel in a location that some restaurants can be reached by foot. Overall, the rooms were surprisingly large, clean and modern. The breakfast was good with a choice of buffet or a full menu. I found the staff to be friendly and helpful.

  • Stayed: August 2013, traveled on business
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Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

This hotel is well localized on Mexico City, very close to downtown and Coyoacán. You can access restaurants and a mall easily by feet.
The staff is well prepared and atentious. The bedrooms are large and well equipped, and alway kept clean.

  • Stayed: July 2013, traveled on business
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Thank Cristiano_Silverio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

This Holiday Inn was the first I visited in Mexico, and the best of the three. Recently (3 years) renovated after purchasing from another owner/operator, the rooms are large, the lobby open and inviting, the workout room sparse but clean.
Bellman was most helpful and earned his tip- showed me everything I needed to know, including the fact that the water is unfit to drink, even for locals. Bottled water was provided, complimentary.
No pool. Very nice buffet breakfast. Good business hotel.

  • Stayed: July 2013, traveled on business
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

The hotel is clean and the restaurant is nice. Good breakfast, but pricey for Mexico City.
Fitness Center was new and clean. Room had a nice ambiance. I would rather stay in an area with lots of local restaurants and things to do at night. For business it is fine, the people that work here are very nice and friendly.

Room Tip: Fair location, if you want a lot to do at night, go elsewhere.
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  • Stayed: May 2013, traveled on business
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1  Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mexico City - Plaza Universidad, responded to this reviewResponded June 21, 2013

Dear Scott D,

Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the room accommodations you received and the breakfast selections we offer. We are sorry you were not satisfied with the rates and the location of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013 via mobile

Excellent hotel. Very clean rooms, modern, relaxing, confortable. Geat service. Enjoyed my stay and will come back. The restaurant could improve its menu though (dinner)
Very good surprise overall. Would outperform most Holiday Inn in the US

  • Stayed: May 2013
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1  Thank Lcla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Mexico City - Plaza Universidad

Address: Parroquia 1056 | Col. Santa Cruz Atoyac, Mexico City 03310, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotel in Mexico City
Price Range: $82 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Mexico City - Plaza Universidad 3.5*
Number of rooms: 148
Official Description (provided by the hotel):
Holiday Inn Plaza Universidad is located in the southern area of Mexico City, where you can enjoy space and comfort, 18 kilometers from the Benito Juarez International Airport and 5 kilometers from World Trade Center (WTC). ... more   less 
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Also Known As:
Holiday Inn Mexico City-Plaza Universidad Hotel Mexico City

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