My wife and I were spending Christmas in downtown near Zocalo and wanted to have Christmas dinner on the terrace of this restaurant because of the beautiful views of the cathedral and palace. To get a reservation on the terrace, we were required to pay for the meal (600 pesos each!), which we unfortunately did.
The service was terrible and though we and the other people dining on the terrace tried to be patient (because it was Christmas and we felt sorry for the staff having to be apart from their families), we all eventually became quite frustrated. Two of the tables near me spoke quite harshly to the manager while my wife and I silently waited on our food. When it finally arrived it was cold and tasteless, a great disappointment. We walked out without finishing while another table of customers berated the manager.
The only reason I would ever return to this restaurant is to sneak onto the terrace to take a photo:
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