This is a very nice hotel... Don't get me wrong. I just did not feel that everyone who worked there was that happy or was that excited to deal with their guests.
The hotel feels like it lacking a soul. I often would come around the corner from the elevators and walk by the front desk to see the staff grouped together talking about something. One time I came around the corner and the one guy worker had his hands on the female workers shoulders. It made me feel quite awkward.
Additionally, when they barged into my room to drop off the welcome fruit basket it did not feel very 5 star.
I am a SPG Platinum guest and have traveled a lot... and this hotel just did not 100% live up to what I thought it should.
Don't get me wrong... beautiful rooms, beautiful pool, nice gym etc but the lack of soul just made me feel empty... and when one travels alone you want your hotel to feel like a welcome home.
- Official Description (provided by the hotel):
- The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more less
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- Also Known As:
- The St. Regis Mexico City Hotel Mexico City