We stayed for 7 days at the St Regis and it was one of the worst experience. I have stayed in the St Regis Rome before and it was great. I was expecting the same, but it was really dissapointing.
The ballet parking made me wait for 15 min before recieving us to do the check in, everytime we wanted to have the car they asked us, are you a guest of the hotel? i respond what if Im not... so they sent me downstair to get my car.
You have to go to the second or thirth floor to the reception, were agan they made us wait. Hotel Staff just had a bad attitude.
The consierge had no idea how to get tickets to a football game, he sent us to a dangerous place were turist shouldnt be sent.
The food is terrible, service at the restaurant is bad as well.
The only good thing was the room, beautiful but really noisy. Get a top floor if you are planning to saty here.
- Official Description (provided by the hotel):
- The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more less
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- Also Known As:
- The St. Regis Mexico City Hotel Mexico City