This hotel is one our favorite places we've ever stayed. Since returning home, we find ourselves frequently telling friends about the level of service and luxury we experienced at the St. Regis Mexico City--over and above amazing sights and experiences like visiting Teotihuacan and exploring Xochimilco.
We never stayed at a St. Regis before. One of the hotel's signature amenities is butler service. This means you have a number to call if you need anything, and you get a certain number of free pressings and shoeshines. We didn't need that stuff because we were on vacation, but also included is free coffee and tea service any time. Well, that was our breakfast, teatime, and sometimes our evening snack (tea comes with a couple of cookies) almost every day. We tipped a lot, but less than we would have spent for coffee and tea room service.
Our room was beautiful and spacious. The design was very tasteful, the bed was comfortable, and there were these crazy high-tech touches, like universal lighting controls built into the bedside phone, and a TV built into the bathroom mirror. The shower was excellent.
We also used the hotel gym and pool. Both are not large but are excellent facilities in good condition. We were mostly alone when we used the gym. It is on a high floor and you can look at a beautiful view while you use the machines. The pool is quite small, really more for lounging in than doing laps. When my husband and I both did laps at the same time it felt crowded. There are also two small hot tubs. You can sit in the hot tub and look out at the city below, which is pretty amazing.
This is certainly not a cheap place (though we got a terrific advance Internet rate). For one thing, all the great service makes you want to tip a lot. The restaurant is very expensive and the bar is pretty expensive also (for example a 6 oz bottle of mineral water was 75 pesos--about $6). But to give an idea of the service, on the first night my husband asked for a mescal. He did not ask the price and when we saw the bill, we gulped--the shot (a generous one) cost more than $20. The next night, we returned and my husband asked the bartender for a tequila, but something not so expensive as the night before. I declined anything, since I found the cost of mineral water crazy. The bartender obliged my husband with a shot that cost half as much as the night before and gave me a free mineral water to take back to our room.
Another service anecdote: when we were arranging with the concierge to make a dinner reservation I mentioned it was my husband's birthday. I said I wanted to make sure that it was a nice restaurant for a birthday celebration. The concierge said it would be perfectly appropriate. Then we went out on our adventure for the day. When we returned to our room late that afternoon it had been transformed: balloons were hanging everywhere and there was a special dessert and birthday card on the coffee table. My husband was overwhelmed and delighted. It really made him feel special.
A third service anecdote: one evening the concierge gave us walking directions to a nearby restaurant. When we arrived downstairs (the lobby is on the third floor), the doorman recognized us and pulled out a map to show us exactly where to go. Similarly, on evenings when we had concierge-arranged reservations, a taxi was arranged for us before we asked for it.
The hotel's location is very good--a few blocks from the Seville subway stop and a leisurely walk from Chapultepec Park. The area feels very safe.
We loved our visit to Mexico City and the St. Regis is a big part of why we enjoyed it so much. When we return to Mexico City (which we hope to do one day), we will try and stay at the St. Regis again.
- Official Description (provided by the hotel):
- The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more less
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- Also Known As:
- The St. Regis Mexico City Hotel Mexico City