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“Beautiful hotel in heart of Mexico City”

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Hampton Inn & Suites Mexico City - Centro Historico
Ranked #19 of 310 Hotels in Mexico City
Certificate of Excellence
Melbourne, Australia
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful hotel in heart of Mexico City”
Reviewed July 11, 2013 via mobile

We stayed at this hotel for 3 nights. It is a beautiful hotel located within walking distance to the cent square of Mexico City there are plenty of great places to eat and sights to see within close proximity
The staff were very friendly and spoke English. The room itself was very comfortable, the bed was large and felt new. Showers, air con, decor, etc was all great too. Free wifi was a plus, but expected in hotels these days.
I would definitely go back!

Stayed July 2013, traveled as a couple
Helpful?
1 Thank gbug1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (302)
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English first
New Delhi, India
Level 6 Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 8, 2013

A beautiful building in the heart of Mexico City's Centro Historico, it's almost incongruous that the hotel - with a stained glass lobby roof, no less - is a Hampton Inn! No matter though, since it really is a great place to stay when visiting this huge (and difficult to get around) city. Located just a short stroll away from Zocalo and the historical monuments around it, while at the same time being close(ish) to Plaza Garibaldi, this hotel is highly recommended for leisure travellers of all ages. Hampton Inn makes a great base for exploring what is otherwise a difficult-to-navigate city.

It's not all about the location though. The standard rooms, though a little compact, are comfortable and have all the mod cons. The staff was friendly, and the concierge, excellent. He patiently fielded the thousands of questions my wife and I shot at him, and gave great recommendations for activities around the city. Despite the busy weekend, the front desk staff switched our rooms when the first room we were allotted (without an outside view) turned out to be a little claustrophobic for my wife.

Ironically, the room on the smoking floor, with an outside view, better suited the for us non-smokers. The rooms are a little cramped, probably by virtue of being an old building, but no more so than hotels in Paris or New York. The rooms do tend to get a little warm though, with the air-conditioning unit unable to cool the room evenly.

The breakfast and wi-fi are free, but both have their limitations. For breakfast, the baked goodies and cold items were way better than the hot items, and wi-fi connectivity is poor in many parts of the room. Another small grouse - the quantity of complimentary drinking water was severely inadequate.

There are a couple of excellent food options in the ground floor of the hotel, though there is no room service. The seafood restaurant in particular is great, with fresh seafood at a decent price.

On balance though, this hotel is excellent value for money and a win-win choice. What it lacks in luxury, it makes up in cosiness, service and location!

Room Tip: Do NOT choose a room with a corridor or courtyard view. Ensure you get a room which looks outside. G...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DevSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harvey, North Dakota
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 6, 2013

My friends and I spent several days at this interesting hotel in Mexico City and would go back there any time. The staff are all friendly and so helpful. I can't remember everyone by name but do remember Janet, Tania, and another great desk clerk, and Erik and Alejandro, the concierges, and commend them for all the help they gave us. Those whose names I don't know, but who were especially friendly and helpful are the computer technology man, and the bellman who carried my bags to our taxi when we left.

The hotel is right in the middle of the downtown historic center, among stores and businesses and people. A security man was always at the door, and we felt safe. The hotel has been updated and renovated and was lovely. We stayed in a smoking room on sixth floor because we wanted two beds and nothing else was available. We couldn't smell smoke at all in the room. One of the clerks took us there to inspect it and on the way down in the elevator, another staff person joined us. He spoke in Spanish to the clerk and she very diplomatically answered him in Spanish. He asked her something like "Are they giving you more trouble?" Yes, my friend speaks Spanish! We thought it was funny. A good reason not to assume that all Americans speak only English.

The complimentary breakfasts were delicious, hearty, and Mexican. We had something different every day, and we ate from pottery and real cutlery, not paper and plastic. The breakfast ladies removed our dishes from the tables and were gracious and kind.

I loved this wonderful historic hotel just as I am a big fan of many Hampton Inns. There was no pool nor did we have room service, and I did wish there had been a pool and spa. We all loved Mexico City and would go again any time. At no time did we feel unsafe or that we were in danger.

Room Tip: The suites are much better than a room. We did not have a fridge or microwave as did our friends in...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeJ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 5, 2013

Over the course of the trip, which involved a couple of stays, we were in 3 rooms. They were all spotless. The employees were wonderful. The 2 concierges were very helpful and spoke English well. They both went out of their way to assist us in getting around the city easily. One concierge gave us a brief tour that showed us why the history of the hotel is so interesting. The morning breakfast is good enough, although it's hard for the staff to keep the area clean during the rush. Good location for walking around in the historical district.

Room Tip: Ask for an upper floor, in a quiet area. Hope that your neighbors know how to close a door quietly!
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  • Stayed July 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank AK_journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund, Sweden
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 4, 2013

Very convenient location in the heart of the city with lots of shops around. Any time during the day you can take free coffea and tea and enjoy your time on the nice terrace on the 5th floor. Very good food served in the sea food restraunt on the right side of the hotel.
Fairly good wireless WiFi in all the areas of the hotel.

However, very small room and extremely small window with the view to the nowhere.

Room Tip: Not worth to pay more for the room with the window outside, as the windows are so small. So better t...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 30, 2013

What a friendly staff. Any question that you had, they were glad to help. Well located if you want to be downtown (If you want a nice area, better stay at Polanco.) The only down point was the complementary breakfast, not the the most healthy. Great hotel for it's price, very nice rooms, staff plus free WIFI

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nonca18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2013

There are not enough nice, praiseworthy things I can say about my experience here. The accommodations are beyond compare! I was in a king room and while small by American standards is enormous by Mexican standards. The hot breakfast that is served is better than any I've had in an American Hampton Inn. There are still breads and fruits or cereal and yogurt but the hot dishes are real eggs, cooked in a variety of ways throughout the week, unlike the powder egg of some other hotels. Every day follows a rotation of a different local traditional breakfast which does not disappoint. Major historical sites, shopping centers, medical facilities, and incredible varieties of restaurants and bakeries are within walking distance. The Metro (subway station) is not far either, only 3 block away in the Zocalo. The staff goes above and beyond. It sounds cliche but everyone from general management to the housekeeping and maintenance staff seems genuinely happy to see you and help you with whatever you need. We didn't feel like we were staying at a hotel. We felt like we were staying with family in their home. I will absolutely return to this location!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jorge T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Mexico City - Centro Historico

Property: Hampton Inn & Suites Mexico City - Centro Historico
Address: Calle 5 De Febrero | No. 24 Colonia Centro, Mexico City 06060, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Mexico City
#9 Romantic Hotel in Mexico City
#25 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites Mexico City - Centro Historico 3*
Number of rooms: 108
Official Description (provided by the hotel):
Don't just stay near historic sites in Mexico - actually stay inside one when you visit the Hampton Inn & Suites by Hilton hotel in Mexico City - Centro Historico. Located a short walk to the Zocalo Plaza, Metropolitian Cathedral, Templo Mayor ruins, numerous museums and the busy government and business center of downtown Mexico City. ... more   less 
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Also Known As:
Hampton Inn And Suites Mexico City - Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico Hotel Mexico City
Hampton Inn Mexico City

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