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Hotel Casa del Agua
Ranked #18 of 55 Hotels in Guanajuato
Certificate of Excellence
Reviewed January 4, 2013

Solds as "boutique hotel" "Special Category" but its not, the personnel are not qualified, the price is not accord to the received service and the hotel is not that great place. We've surprised when discover much better places at reasonable cost just around the corner.

Room Tip: I recommend looking for Tesoros de Mexico awarded places.
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  • Stayed: January 2013, traveled with family
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1  Thank Agustin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 16 of 79 reviews

Reviewed May 15, 2011

Location is very good, you can walk to almost any point of interest. Rooms are big and clean, but no ceiling fans or AC. They have an agreement with a near by parking lot, so be sure you ask for parking included at the time of reservation if you bring a car. Be aware, there is some street noise and the bells of the across the street church start very early. In summary, it is a good option but I am looking for one option which satisfy me 100%

  • Stayed: May 2011, traveled as a couple
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Thank J2EN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2011

My stay in Guanajuato was highlighted by the exceptionally friendly, personalized service at the Hotel Casa del Agua. Additionally, the restaurant attached to the hotel lobby, offered a small but tasty menu for very reasonable rates. And location is outstanding. Casa del Agua is now and will remain to be first choice for stays in the beautiful, historic Mexican city.

  • Stayed: March 2011, traveled on business
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1  Thank Bruce36023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2011

We went to Guanajuato to spend a long weekend, and staying at this hotel was one of the best choices we made. It's a beautiful XIX century house with all new interiors, so the bathroom was new and clean. It's located at the very heart of the city, so you can walk anywhere from there. The parking lot is a little bit far, and it's very hard to get there if you are not familiar with Guanajuato's very complex tunnels (and we were not...) The breakfast is included in the price and it's OK. However, the rooms are not noise isoleted so you get to hear your upstairs neighboor when she's walking around her room in her high heels. Also, we wanted to use the tub at night and the water was never hot.

  • Stayed: January 2011, traveled as a couple
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1  Thank MyriamGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2010

When I returned from my tour, I wanted to get a good night sleep but I never found my pijama. I called the manager and told him that I left it folded over the suit case but he didnt care. It was late, so I had to sleep in my underwear. The next day the owner didnt care either.
Besides it shouldnt be anounced as boutique, the rooms are ugly, its smells, you can hear the bells from the church every hour, couldnt rest.....
Not worthy........ would ask to refound my money if possible

  • Stayed: October 2010, traveled as a couple
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1  Thank LSA0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2010

The hotel is in the heart of downtown close to all the essential spots. Our room and bathroom were very spacious and airy, clean, with much attention paid to client services including toiletries and incense sticks. As rooms go, it was very value for money.

Inclusive breakfast was quite good too with a choice of about 7 meals, ranging from fruit and yogurt to Mexican style eggs.

The staff were accommodating but I must say not as friendly as other Mexicans we have encountered.

The big downfall about this place is the noise. We didn't sleep all night from the traffic. The hotel is on a corner and is on the main traffic route through the city. Many noisy and dirty diesel trucks were doing there rounds all throughout the night, like you had a garbage truck out there all night. I think the hotel should invest in some sound proof windows. At least that might lessen the extremely loud noise of the church bells just outside the window which clang like 15 times every 15 minutes from 7am (God forgive me).
I must also add that parking was a little bit inconvenient. Although it is 100m walking distance from the hotel, to drive there you have to rally again around the whole city......same when you go to pick it up. At least the hotel provides someone to accompany you to park it - like a semi-valet service. I don't know why they don't just offer the full valet service.

  • Stayed: July 2010, traveled as a couple
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1  Thank MelbsMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2010

We had an excellent trip to Guanajuato. It was clean, breakfast included (basic medium portions), you can really take a nice rest while you can fully blind the balcony/ window with doors, remote control AC, pretty spacious and sometimes I would have liked more coziness for such a big room. They also have a big bathroom with shower and tub. Rooms are named on flowers, it mixes modern architecture with a colonial flavor.

  • Stayed: October 2008, traveled as a couple
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1  Thank purpleskirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa del Agua

Address: Plazuela de la Compania No.4 | Esquina con Ayuntamiento,Zona Centro, Guanajuato, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Amenities:
Bar / Lounge Room Service Airport Transportation
Hotel Style:
Ranked #18 of 55 Hotels in Guanajuato
Price Range: $94 - $157 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Reservation Options:
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Also Known As:
Casa Del Agua Guanajuato

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