Exceptional customer service. Let me illustrate what this looks like: The concierge shook our hands as we left, offered us cold bottled water, and had 2 bell boys walk out luggage to the taxi. This is quite a feat as the hotel entrance opens directly to the plaza . . . there is no street (pavement) for a taxi to drive up. The bell boys had to walk through the crowded plaza with our luggage! We loved the room, and the way the staff makes you feel special.
- Official Description (provided by the hotel):
- Stunning Design Hotel, with the best location, within downtown of Guanajuato Capital, cultural heritage of humanity. Hotel features with the multi adward winning Restaurant "Casa Valadez", "1850 Spa", sky bar "One Bar & Lounge", with the best atmosphere and city view, "Lobby Bar", "Starbucks Coffee", and the best services and amenities of hotel industry worldwide. Enjoy The Secret... ... more less
- Reservation Options:
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