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Traveler rating
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All reviews great location chilaquiles shutters closed both directions king bed main plaza lovely hotel hotel is located hotel experience colonial cities historic area street noise breakfast was excellent i highly recommend this hotel the wi fi beautiful building park your car
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2 - 7 of 185 reviews
Reviewed May 20, 2019

We stayed for two nights in a suite with a terrace overlooking the Basilica... what a wonderful view. The room was very spacious and clean. The bathroom was spotless and the shower was excellent. The staff was very friendly and breakfast was good. The hotel is in a great location within steps of restaurants, parks, and shopping. A great stay!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank mikeycee0630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2019

Shout out to Carlos on the front desk, you rock. Thanks for your care and patience in helping us during our stay.
Now on to the review of the hotel. Well appointed, clean, friendly staff, serviceable breakfast, excellent quiet AC, right in the heart of Guanajuato. We asked for a room off the main street, which was somewhat quieter than other rooms, and with the window closed (hence the comment on the excellent AC) the room was somewhat quiet. During the time we visited, there was music every night until well past our bedtime. Not an issue under the control of the hotel, just a comment.
There was a minor issue with the water pressure for the shower, it tended to pulse between trickle and full blast. We finally mentioned it to the front desk and they had it attended to. New shower head, and once we just turned the controls up all the way it all worked out.
I would definitely consider staying here again.

Room tip: If noise is an issue, ask for a room on the quieter side, and always travel with ear plugs.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank mleeds2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrupoLeyendas, Recepción. at Hotel La Casona de Don Lucas, responded to this reviewResponded April 11, 2019

Thank you very much for your positive review .It is a great satisfaction when our effort is manifested in a happy guest. we will take your recommendations to continue improving.
Hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2019


Excellent place and in good condition as it says its name very historical and central in the beautiful Guanajuato. very clean and with the right attentions, very rich food and excellent atmosphere. It is a place worthy of appreciation in our Mexican culture. It's nice that there are places like that still
VERY RECOMMENDED!

Date of stay: October 2018
1  Thank beckygarcia98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jupafraz, Director General at Hotel La Casona de Don Lucas, responded to this reviewResponded April 9, 2019

Thank you very much for your positive review Becky! It is a great satisfaction when our effort is manifested in a happy guest. Hope to see you soon.

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Reviewed April 6, 2019

We had a beautiful room with two beds , one in a loft. Service was impeccable. Courtyard breakfast buffet was great, many choices, everything was very good.The location is perfect, easy walking access to everything in the Centro. Only 5 minute walk to Jardin Union, and also only 5 minute walk to San Fernando Plaza which is quietly beautiful.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Tgess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jupafraz, Director General at Hotel La Casona de Don Lucas, responded to this reviewResponded April 9, 2019

Thank you so much for your positive review! Your entire satisfaction is really important to us.

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Reviewed March 28, 2019

This was maybe my best stay at any hotel. We had a beautiful, big room with 3 beds, a wonderful bathroom and a view of the city street scene below. We could close the windows and big door and have a quiet sleep. There was also a good air conditioner. The buffet breakfast was full of a variety of juices, coffee, eggs, breads, etc. The buffet was always resupplied and the waiters were very attentive. There were a few steps to our room but our bags were carried to the room. There were many quality restaurants around the hotel with also lots of sightseeing to do. Very safe neighborhood. Here is why I said it is the best hotel I have stayed at: We had some issues with my friend's passport and had to leave the hotel 2 days early- an emergency indeed. We needed to get back to Mexico City to get an emergency passport. Carlos, the manager, jumped in and got us free lunch and dinner at a restaurant near the hotel, got us bus tickets back to Mexico City, ( we were booked to stay 4 nights but only stayed for 2 and he REFUNDED our entire booking) , he also got us a free night at a hotel in Mexico City near the US embassy. He did not have do any of this but he did. This man should be a role model on how to treat customers and guests in a new country. Stay at this hotel and you will be well taken care of!!!!! Alan Blank

Date of stay: February 2019
1  Thank borahlion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jupafraz, Director General at Hotel La Casona de Don Lucas, responded to this reviewResponded April 1, 2019

We are so thankful for your review Mr. Alan! Hope to see you soon.

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