Overall I enjoyed my stay at the Fiesta Americana.The only issues I had were a couple times room service left the top sheet off my bed. However, when I complained about it, the staff was very nice about it and took care of the problem. Cecilia Hernandez went out of her way to make sure that my expectations were far exceeded after the problems. She changed my mind from angry at the hotel to happy. And Marlene Avilez, the concierge, gave me great advice on where to eat nearby. Roomservice was promt, but the food was always cold, so I suggest going out rather than ordering in.
- Official Description (provided by the hotel):
- Enjoy modern travel luxuries such as a wonderful restaurants and bars, business center, fitness club, spa, free wireless internet and a Fiesta Kids Club. With a unique urban ambiance, grand elegance, expetional service and a friendly staff, our Guualajara hotel and resort is the ideal retreat for business and leisure in Guadalajara, Mexico. Grand Fiesta Americana Guadalajara Country Club is an Eco-friendly hotel, so it is a 100% smoke free hotel. ... more less
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- Also Known As:
- Fiesta Americana Grand Guadalajara Country Club Hotel Guadalajara
- Fiesta Americana Guadalajara
- Guadalajara Fiesta Americana