The Camino Real Expo is virtually across the street from the Expo Guadalajara exhibition site. That is perhaps this hotel's only good quality. It looks fine from the lobby, but the picture changes when you go to your room. Both hard and soft furnishings are worn, with wooden surfaces clearly in need of refinishing. Many of the room's lighting fixtures - including reading lamps - did not work. In the bathroom there are insufficient and greying bath towels and a total absence of wash cloths.
The big problem, however, relates to room security. The door to my room did not lock/close easily and while I recognized this early on and pulled hard to make sure that I heard the click of the lock, house keeping staff did not do so and I returned to the room twice on different days to find the door unlocked. Nothing was lost; complaints to reception helped but that offered no real guarantee.
Guests are billed for drinking water and for internet connections. The restaurant is a grim place with overpriced Italian food.
A promised electronic copy of the official factura has never turned up, despite return trips to reception to inquire. There are too many other hotels in the vicinity for anyone to make the convenience of the Camino Real's location a determining factor.
- Official Description (provided by the hotel):
- Real Inn is a new concept that provides the Grupo Real Turismo hosting business, where you can find Best Quality in service.Real Inn Guadalajara Expo is located opposite the Expo Guadalajara Convention Center, offers its facilities in a minimalist style, finding large and comfortable rooms, great flavors in foods and beverages in the restaurant located on the ground floor tiles where you can enjoy style breakfast buffet, free wireless Internet, use of business center, fitness center, meeting rooms, lounges and above all a great location that will give you the ease of travel to your destination. ... more less
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- Also Known As:
- Camino Real Guadalajara Expo Hotel Guadalajara
- Camino Real Hotel Guadalajara