We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Aurea Hotel and Suites
Ranked #29 of 130 Hotels in Guadalajara
Reviewed June 25, 2014

We had 2 rooms for one week, and the hotel staff were so helpful and kind and there was always someone who could speak enough English! The grounds were neat and avacado trees were everywhere!! and the pool was clean and peaceful, and the house maids did a great job cleaning our rooms daily! We would definitly stay there again!! We had very personalized service!!!

Stayed: June 2014, traveled with friends
Thank Naila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (226)
Traveler rating
Traveler type
Time of year
Language

20 - 26 of 226 reviews

Reviewed June 9, 2014

This was our first night stay when driving down to Mexico from the US. When planning our trip to Mexico I was more concerned with looking for a safe place to stay and for a hotel with private parking where I would have no problems leaving the car. Not only was the hotel safe but it was nice and staff very helpful and friendly. Room was nice and clean. Would definitely recommend it :)

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gloryv L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

I used to stay at another hotel by the expo and decided to give this one a try since I found that it was priced about the same as the other one (online). This hotel is great starting with the service up to the decoration of the room, it was really modern and the bed was great. There was always parking (free) as well. Free water, and coffee in my room (yes sounds like that's normal for a US hotel but not in Mexico!) Location is really central to many places.

Make sure to book online because I found out that I was saving at least $30.00 dollars per night.

will definitely come back to this hotel and will recommend to anybody no questions asked!

oh yeah one thing I didn't like was that housekeeping was knocking at every door to make sure your room was already clean. I guess it is a good thing but I was actually sleeping when this happen... other than that everything was great.

I would recommend to the housekeeping department to have a better system to know what rooms are clean and ready and which ones aren't.

Room Tip: My room was on the 2nd floor and I had no problems at all
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sergio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

We stayed here one night upon the recommendation of another hotel clerk....this hotel is dog friendly, which is difficult to find in Guadalajara! The service was outstanding from the moment we arrived. We were escorted to our room, and the nice gentleman even offered to go to the store for us. A dog bed and doggie bags were provided for us. The room was new, clean, and comfortable. The grounds were very nice. We did not eat in the restaurant, but I looked in at breakfast time, and it was very nice. There is a small pool, a well-equipped gym, fire powered BBQ, and very nice lawn area. As has been said before, the hotel is a little distance from Plaza del Sol, but if you have a car! it is an easy drive.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jeri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Part of the Hotel was re-builded 2 years ago, the rooms are big enough and so clean, you have peace, space and all the goodies that you need, the pool is medium size and cold! I was there only for a weekend and sincerely, I'll back.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

We have stayed here for just over a week in two separate visits and cannot recommend this hotel highly enough. It may not be in a convenient location for some visitors as it is about 30 minutes from the city centre but as we have friends in the area, it suited us. We stayed in a junior suite which was spacious and well appointed and excellent value for money. The staff were always good natured and gracious and tried hard to communicate, bearing in mind that we have no Spanish. The complimentary breakfast of fresh fruit, cereal, toast and pastries, juice, tea and coffee is more than adequate and a full breakfast is available for a minimal extra cost. It is quiet, peaceful and very clean. We will be staying here again as we continue to use Guadalajara as our base for our visit to Mexico.

Room Tip: The junior suite is very large with a huge bed and sofa, fridge, table and chairs and you might be l...
See more room tips
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Baskingshark8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

Nice hotel, grounds, location. Only one male at the front desk was nice. I went at 4 p.m. to ask this girl for ice and she said the kitchen was only open for lunch and there was no ice at this time. She suggested I could walk to the pharmacy down the street to buy some. I then see the chef and asked him for ice, he was so nice he sent someone to buy it (for some reason the hotel doesn't have this technology...) and deliver it to the room. The rude front desk girl gave me a horrible look when she saw I could get ice after the kitchen was closed! The free continental breakfast is deceiving. They set all the breakfast items around the room, you start eating and then they say, only the cereal, and that bread, that fruit and only milk but not juice are included in the continental breakfast. It's a trap, I only had juice and some fruit and the poor ladies didn't know how to tell me some of the fruit or the juice wasn't included :(

Room Tip: We booked the Suite Diamond. The "suite" is one big room, not really a suite with separate...
See more room tips
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bellemex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Guadalajara hotels
5.2 mi away
Country Hotel and Suites
Country Hotel and Suites
#41 of 130 in Guadalajara
125 reviews
1.8 mi away
Hotel Puerta Del Sol
Hotel Puerta Del Sol
#27 of 130 in Guadalajara
135 reviews
0.8 mi away
La Mansion del Sol
La Mansion del Sol
#23 of 130 in Guadalajara
200 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Malibu Hotel
Malibu Hotel
#33 of 130 in Guadalajara
226 reviews
4.7 mi away
Hotel Portonovo Plaza
Hotel Portonovo Plaza
#49 of 130 in Guadalajara
126 reviews
5 mi away
Hotel de Mendoza
Hotel de Mendoza
#28 of 130 in Guadalajara
382 reviews
Show Prices
Show Prices
Show Prices

Been to Aurea Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aurea Hotel and Suites

Address: Avenida Lopez Mateos sur 3848 | Col. La Calma, Guadalajara 45510, Mexico (Formerly Hotel Suites Carolina)
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 130 Hotels in Guadalajara
Price Range: $35 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aurea Hotel and Suites 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Just a 10-minute drive from Guadalajara’s Minerva Monument, Áurea Hotel and Suites features a gym, outdoor pool and garden. This elegant complex of 4 buildings includes 80 air-conditioned suites with modern, minimalist décor. All suites have a flat-screen TV with cable channels, tea and coffee-making facilities and a safe. The bathrooms include free toiletries and a hairdryer. The on-site Flor de Aguacate restaurant specializes in exquisite regional and international cuisine. Continental and buffet breakfasts are available for an extra fee. Expo Guadalajara and the World Trade Center are a 5-minute drive from Áurea Hotel and Suites, and Guadalajara Airport is a 40-minute drive away. Shuttle services can be arranged by the hotel for an extra fee. This property also has one of the top-rated locations in Guadalajara! Guests are happier about it compared to other properties in the area. Couples in particular like the location – they rated it 8.9 for a two-person trip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Aurea Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing