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“Employees are so helpful!” 5 of 5 stars
Review of Hampton Inn by Hilton Guadalajara/Expo

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Hampton Inn by Hilton Guadalajara/Expo
Ranked #6 of 122 Hotels in Guadalajara
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Employees are so helpful!”
5 of 5 stars Reviewed June 12, 2014

A great experience in Guadalajara! Being able to book free transportation around the city was a great benefit of staying here! The location is very convenient to the Guadalajara Expo. There are supermarkets nearby and a nice little restaurant down the street - Chai. Free beer in the evening in the lobby. Nice breakfast in the morning....loved the mango yogurt!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank 74nancyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, June 13, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel, I'm so glad to know
that you could enjoy our service, location and comfort, but above of all I´m happy to hear that our teammates make you felt so good.

Hope to see you next time that you stay at the Hampton Inn by Hilton Guadalajara Expo. We really appreciate your review on Tripadvisor.

Sincerely,


Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California, USA
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

I used my Hilton points to stay at this hotel, it's a very clean hotel and staffs were very friendly. The breakfast was much better than the Hampton Inn in US but they didn't have Huevos Rancheros, which is my favorite Mexican breakfast item. The bed was quite comfortable and bath room is good size. Like other people mentioned, the A/C was a little annoying at night.

Stayed May 2014, traveled solo
Helpful?
1 Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, June 4, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel.

I really appreciate your comments about our hotel, the opinion of our guests are taken into account to make adjustments and changes to improve our services for you.

Hoping you will come back here to your home Hampton Inn by Hilton Guadalajara EXPO and you could please stop by and say hello.

Sincerely,

Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nantes, France
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 20, 2014

I've stayed for 2 nights. Hotel has basic amenities but enough to spend a pleasant time. Staff was very polite, clean rooms, comfortable bed, and breakfast was good.
Location was convenient for me. 10/20min for most important business or buildings.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank pandino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Carlos M, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, May 21, 2014
Dear Guest,

Thanks for your feedback and for the time spent in sending your opinion. Customers like you allow us to improve our services.


Thank you for your preference and I hope to see you next time that you stay at the Hampton Inn by Hilton Guadalajara Expo. I remain at your service.


Sincerely,


Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 13, 2014

This hotel is close to many places in Guadalajara. Staff is very welcoming, rooms are of a good space, clean and confortable. They include a breakfast in the morning which could be a little better, and they also include a happy hour from 6 to 8 which can be nice to chill after a working day! I recommend this place if you are in Guadalajara for business and really use your room to arrive late at night and leave in the morning!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jon8822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Carlos M, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, May 14, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel, of course I´m very happy to know that you could enjoy our service, location and comfort.

I hope the remainder of your trip to Guadalajara was most enjoyable.

Hope that next time that you stay at the Hampton Inn by Hilton Guadalajara Expo, you could please stop by and say hello.


Sincerely,


Juan Carlos Mondragon C.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aguascalientes, Mexico
2 reviews
4 of 5 stars Reviewed May 9, 2014

The Hampton Inn Expo in Guadalajara is a good value and very convenient with good access roads that take you any part of the city. The staff is very efficient and friendly. The breakfast included with the room rate has a good variety and the breakfast area staff replenishes quickly both the food and coffee area and if you request something from them they are quick to respond to your request.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Adelina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torre C, Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, May 12, 2014
Dear Guest,

Thanks for taking the time to provide your feedback regarding our hotel, of course I´m very happy to know that you could enjoy our service, location and comfort, but above of all I´m happy to hear that our teammates make you felt so good.

We work everyday to give you the best facilities and of course the best service, that is the reason that we really appreciate your comments.


Sincerely,
Juan Carlos Mondragon C.
Primary Correspondent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 10, 2014

Stayed here for a week in March 2014, this is a new hotel at a great location, friendly staff and willing to accommodate every need. Breakfast was free with good options. A couple of short blocks from EXPO, nice safe walk. Highly recommend visiting "Tlaquepaque" (~ 30 minutes drive)

Room Tip: A Soriana store across the street is open 24 hrs.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank healthphysic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, General Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, April 21, 2014
I thank you for choosing Hampton Inn by Hilton Guadalajara Expo to stay in Guadalajara, I am also glad to know that the location of the hotel was of your convenience and that .

I hope the rest of your trip to Guadalajara has been equally enjoyable.

Hopefully next time you stay at this your hotel Hampton Inn By Hilton Guadalajara Expo I can welcome you personally.

Juan Carlos Mondragon C.
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quincy, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

I stayed there mainly for business, but also for leisure in a family trip. Both types of experiences were really good. Location is very convenient despite the local heavy traffic. The breakfast has been the best across all Hampton Inns I have stayed on, which include Mexico and USA. It does not include restaurant, but the staff was very easy to recommend delivery services.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Victor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InverHoteles, General Manager at Hampton Inn by Hilton Guadalajara/Expo, responded to this review, April 21, 2014
Dear Valued Guest,

Thanks for taking the time to provide feedback about our hotel and services, I am very glad to know that you may enjoy our location, amenities and confort, but, above all I'm glad to know that my teammates made you feel so good.

I hope the remainder of your trip to Guadalajara was most enjoyable. Next time you stay at the Hampton Inn by Hilton Guadalajara Expo, please stop by and say hello.

Kind regards,

Juan Carlos Mondragón
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Guadalajara/Expo

Property: Hampton Inn by Hilton Guadalajara/Expo
Address: Avenida de Las Rosas No. 3030 | Col. Chapalita, Guadalajara 45510, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 122 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn by Hilton Guadalajara/Expo 3*
Number of rooms: 143
Official Description (provided by the hotel):
Welcome to our Hampton Inn by Hilton Guadalajara/Expo hotel. Our inviting hotel, just a five-minute drive from Expo Guadalajara, features a free hot breakfast and transportation to the Miguel Hidalgo y Costillo International Airport (GDL) and the local area. This hotel is situated on Lopez Mateos Avenue, Colonio Chapalita, one of Guadalajara's most scenic communities. Walk to the city's most fashionable restaurants, bars and coffee shops, or travel 20 minutes to discover the cultural attractions of downtown. Our Hampton Inn by Hilton Guadalajara/Expo hotel has everything you need to enjoy your time away from home. Start your day right with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our free Hampton On the Run(R) breakfast Bags, available Monday through Friday. Re-energize with a workout in the modern fitness center or simply relax on the hotel terrace. Catch up with work in the free business center and enjoy free high-speed internet access throughout the hotel. Meet with friends and enjoy free coffee or tea and casual conversation in our hotel lobby, or retire to a comfy guest room and unwind on a clean and fresh Hampton bed™. Use the handy lap desk to work from the comfort of your bed or simply relax and watch TV. ... more   less 
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