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Presidente InterContinental Guadalajara
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Reviews (698)
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Reviewed May 13, 2014

We stayed 2 nights. One night before our Puerto Vallarta trip and when we returned from Puerto Vallarta trip. My co-worker recommended the hotel. The rooms were clean but I expected more being a Intercontinental hotel. I wasn't disappointed in the room but the restaurant. First morning we say went to eat breakfast we were surprised when we received our bill. Because they have a big sign that breakfast/ brunch buffet $16 and they charged us $25 per person. They said because it was Sunday and the $16 price is only Monday -Thursday. Well we returned Wednesday morning and they charged us $18.00 per person! The hostess said that the last hostess was mistaken on the price. We should crossed the street to the mall and eaten there. There was a little girl who was always begging when we were entering our car in the hotel driveway. I feel they shouldn't allow her in the driveway. We paid for 4 adults and they only would give us 1 shampoo and 1 conditioner and 1 hand soap and body soap! Of course I asked for more but we shouldn't had to ask! Parking is only $4 a night.

Room Tip: We had rooms on top floors for a nice evening view of the city
  • Stayed: April 2014, traveled with family
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Thank ChicagoBel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

Nice property and rooms. The fitness center was disappointing with only treadmills and dunbells. Nice lobby bar and specials, though they play old music videos on the TVs which are in the corners of the rooms. Nice safe area with plenty of shopping and dining options.

Stayed: April 2014, traveled on business
1  Thank adamtomg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2014 via mobile

This hotel is located in a good are with some shopping and restaurants around.

The hotel is very modern with clean lines and big desk facing the floor to ceiling window.

The rain shower is amazing. However you can see dusty areas everywhere. The ac makes noise and some neighbors can be noise or the connecting door doesn't filter the noise.

Watch for the closet doors, they can narrow the path on the way out. They also have a scale in the closet- not fun ;)

However the staff is nice at the reception. The ride to the airport is about half hour.

Stayed: May 2014, traveled on business
Thank CecibelB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2014

Since our last stay at the Presidente IC GDL there has been a massive improvement in the club facilities and also in the service provided by all staff. This is truly now a first class hotel. The room was clean and inviting, the restaurant and staff were first class and the club facilities including breakfast and evening snacks were excellent.

  • Stayed: March 2014, traveled as a couple
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1  Thank CliveGCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

I was surprised to see the Inter-Con described by other contributors as a "mid-range" hotel. I had always imagined this US chain to be luxury-plus standard, which it proved to be. We spent two nights there in March 2014. Room, food, service, gym, reception etc everything you would expect in a hotel of this calibre. I also see it described as being "downtown". Well, to get to the real downtown you need to take a taxi (50 pesos only) for the 15-20 minute journey. The real plus for those seekiing a good alternative breakfast or other meal is that Sanborns is right next door.I disliked the Plaza del Sol shopping centre opposite. To get to it you need to cross a very fast five-lane street in front of the hotel. Only drawbacks that I can think of in the Inter-Con were the lack of a free business center (minimal cost though) and the absence of European channels on the TV (i.e. no BBC, France Inter etc). The hotel is perfect for business travellers. Frankly the city itself is not an ideal tourist destination: too spread out, loads of traffic, odd Cathedral inside and out , badly designed modern calzada between that and the main museum (stunning Orozco murals). But the Market (Mercado San Juan de Dios) has some great bargains, especially if you are looking for a new saddle.

  • Stayed: March 2014, traveled with friends
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1  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this reviewResponded April 3, 2014

I thank you for sharing with us your recent experiences at Presidente Intercontinental Guadalajara.
It is a pleasure to hear, that our associates and our facilities exceeded your expectations.
We are looking forward to receive you soon.

Sincerely,

Gustavo Staufert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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