I was pleased to find a nice SPG property in Guadalajara, and at very reasonable rates and good location. The Westin lived up to its brand name, especially the very comfy bed. I was surprised to find that there was no heat for the building, only air conditioning. The service person who came to help me "adjust" the temperature said the heating apparatus hasn't worked since they opened. I find this hard to believe, but I didn't check in to it any further. The front desk, room service, Service Express, and housekeeping personnel all made me feel like a valued visitor. The room was clean, although there are a few little deferred maintenance items that are starting to show, and I got the impression (which I hope they will prove me wrong about!) that they aren't fixing problems as they show up. For example, one of the phones in my suite didn't work and needed to be replaced. And one of the sliding curtain rods is broken, and they've just fixed the curtain in place, rather than restore it to full function. As noted in other reviews, a pool would be a welcome amenity too. Overall, I was pleased with the staff and the facility, and I just hope they keep everything at peak-performance.
- Official Description (provided by the hotel):
- The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Hotwire, Orbitz, Booking.com, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Westin Guadalajara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.