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“The price is right but better options are everywhere” 2 of 5 bubbles
Review of Hotel Portonovo Plaza

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Hotel Portonovo Plaza
Ranked #38 of 124 Hotels in Guadalajara
Certificate of Excellence
Birmingham, Alabama
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“The price is right but better options are everywhere”
2 of 5 bubbles Reviewed March 9, 2013

I pricelined this hotel in the GDL in March 2013 and wished I could have been elsewhere. The best thing about it was the price (Priceline offered it as an express deal - 3.5 stars for $33 plus tax). That was crazy low so I tried it. After all 3.5 stars is supposed to be very nice.

The room was OK and very clean. Typical tile floor like other older Mexican hotels. The bed was pretty hard. The new flat screen TV was a nice feature. The big problem was the neighborhood. I have visited Guadalajara many times and usually have stayed out near the expo center and the Cuidad del Sol. There, for a bit more money you can stay in a nice neighborhood, near shops and stores and restaurants that are In safe walking distance. By comparison, this hotel was in a very dirty rough part of downtown that I would never consider walking around in, even. During daylight hours. Parking was underneath the hotel, which is very secure, but you have to wait outside in the dark while they notice of and open the door for your car. It was a very sketchy area.

I sat down to have breakfast to find that the kitchen was out of any juice. So I bailed and drove to a McDonalds.

Bottom line: there are a lot of better options in Guadalajara. If you want an old hotel in he center of the city, stay at the Hotel Morales, which is near the cathedral and very nice and charming. If you want modern and nice stay at the Presidente Intercontinental or the Quinta Real. If you want charming and typical, stay at the Mansion del Sol. These are places you will be happy to be during your visit to Guadalajara.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
    • 1 of 5 bubbles
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
    • 4 of 5 bubbles
    • 3 of 5 bubbles
5 Thank TitanShane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review, March 10, 2013
This property was totally renewed and fully refurnished in 2011, including the tile in the rooms. Our beds are orthopedic but we are sorry to hear you found them hard to sleep on. We agree with you, the City of Guadalajara hasn't done its part in keeping this side of downtown as they should, but we can assure you there are no serious security problems around the hotel and it has its charm of a typical big city of Mexico. The parking lot was thought that way so nobody but our guests can access it. We know it may be uncomfortable but it is better that the alternative scenarios if someone can get through. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Portonovo Plaza

Property: Hotel Portonovo Plaza
Address: Calzada Independencia sur # 482 | Colonia Centro, Guadalajara 44100, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #38 of 124 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Portonovo Plaza 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
This charming and totally renewed hotel under an exquisite contemporary style features 56 mid-luxury rooms waiting for you! It is definitively the best stay option in Guadalajara’s Downtown. Close to everything and with easy access to all major historic and touristic attractions of the city. It opened its doors in April of 2011, to welcome all kind of guests, especially those traveling on a budget not willing to scarify comfort, style and location. Excellent for business trips! ... more   less 
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