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“Outstanding Location”

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Holiday Inn Hotel & Suites Centro Historico
Ranked #46 of 128 Hotels in Guadalajara
San Francisco
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Outstanding Location”
Reviewed August 27, 2012

The location is perfect -- right in the Centro Historico and a couple blocks walk to all the major sights, with several restaurants and shops nearby, and a convenience store across the street.

The staff was friendly, spoke good English, and let us check in early because they were not full. The room was large and had been recently renovated, with new floors, paint, furniture, and computer-controlled systems.

The hotel lacked in finishing touches. It was a shame to see how nicely they had renovated the rooms, but they still had older (lumpy) pillows, and towels that were well worn. Not the end of the world, but a couple more pesos spent on little things would have finished it off and brought it up a notch. The sunken courtyard area outside the room, for example, only had Astroturf in it. They could have finished it off with some potted plants, chairs, etc. Something.

Only problem we had was with the AC. It was not very effective -- it cooled, but barely. It was only a one-night stay, so we just dealt with it. Had the weather been hotter, it would have been problematic.

The windows let in a lot of noise from the outside -- cars, carriages, etc., so if you're a light sleeper, be aware of this. It wasn't a problem for us.

Overall, I'd stay here again. The location simply can't be beat.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HMC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmanagerGuadalajara, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, August 28, 2012
Dear Guest,

Thank you for taking the time to share your comments with other travelers, we really appreciate that you tell us how was your stay and the areas were we can improve to make your experience with us even better.
Once again thank you for your preference, we'll be glad to see you on your next visit to Guadalajara and Holiday Inn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
San Francisco, California
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 30, 2012

I always stay here on my visits to this beautiful city and it never disappoints. The staff treats you like your family and is your home away from home. I'm going back this weekend and all the way from California and really look forward to staying at this wonderful place. See you soon

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christynleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, July 11, 2012
Dear Guest,

Thank you for your kind comments and specially for been a loyal guest from our hotel. We apreciatte that you share your experience with other travelers. As you said our goal is to offer you a home away from home and we're glad we acomplished that goal with you. We thank you again for your preference and hope to see you soon at Guadalajara.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, TX
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 20, 2012

This hotel represented the best value I have ever had. The service was great. The restaurant was very affordable and tasty. The room was very clean. They gave 2 complimentary bottles of water. The mini bar was restocked every three days and we could eat what we wanted for free ... of course you can ask that it be restocked every day but that carries and additional charge. It's walking distance to an absolutely amazing downtown! They offer the tequila tour for about 30 dollars. Most of the staff speaks english. Overall a great place.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bbe19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, July 11, 2012
Dear Guest,

Thank you for your kind comments, we have shared your opinion with our staff so they can feel proud of the everyday efforts. We hope to have the oportunity to serve you soon on your next visit to this beautiful city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 27, 2012

This hotel represented the best value I have ever had. The service was great. The restaurant was very affordable and tasty. The room was very clean ... no carpeting, which was great as to not set off my allergies. They gave 2 complimentary bottles of water. The mini bar was restocked every three days and we could eat what we wanted for free ... of course you can ask that it be restocked every day but that carries and additional charge. The TV has internet!!!!! Wow. Just keep in mind that there is no way to purge any websites that you have been at .... for example, I access my e-mail via a secure website .... while the next guest cannot access the secure portion of my homepage a record remains that I visited that page. The taxis are cheap too! 21 US equivalent dollars for a ride to the airport! It's walking distance to an absolutely amazing downtown!

Room Tip: I used the inner court yard, which was quiet .... book early to get nonsmoking if you don't smok...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmanagerGuadalajara, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, May 14, 2012
Dear Mr. George G:

Thank you very much for sharing your kind comments, it is very important for us to meet our goal on providing great experiences to our guest, we are happy to hear you enjoyed your visit to our hotel and to our beautiful city.
We really appreciate you took the time to describe your stay with all the details and we're sure many other travelers will choose us based on your opinion. Thanks again and we hope to see you soon at Holiday Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level 5 Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 16, 2012

Stayed for 11 days in February 2012 in one of their junior suites with two Queen beds. The room was very spacious and well equipped, the beds and pillows were comfortable. The room has state of the art electronics with remote controlled everything including drapes and lights. It has its own computer which works from a keyboard and the TV Screen. everything was perfect for us.

Wonderful location, right downtown. We did not need a car. Walked mostly and used local transport which is good and cheap. (And probably safer than driving here with strange rules and wild drivers)

Room Tip: The junior suite with the two queen beds is best. The one with the jacuzzi might be okay as a one n...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kelownakid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmanagerGuadalajara, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, April 24, 2012
Dear Guest,

Thank you very much for sharing your comments with other travelers, we really appreciate that our guest tell us whay they like from our hotel. It's good to hear you enjoyed your room with the equipment we offer for your comfort and that the location of the hotel was convenient for your needs. We hope to see you at Holiday Inn & Suites on your next visit to Guadalajara.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 16, 2012

I just got back from 5 days in Guadalajara, Mexico. It is a fabulous walking city with so much to see and do -- and the Holiday Inn Centro Historico is steps away from it all. The location is perfect and worth every penny...but on top of that, the rooms are amazing and the staff was fabulous!
The rooms are high tech rooms with everything (including the curtains!) operating via remote control. There are English language television channels, great room service, comfy sheets, and a big bathroom/shower. The room was immacuately clean. Wake up service was prompt and friendly -- I even got a free breakfast on my birthday! The staff was very friendly. They remembered my name and welcomed me every morning/night as I came and went. They helped me arrange tours and answered all of my questions. The staff speaks both Spanish and English. Everyone was kind and friendly. Free mini bar and free daily newspaper...unbelievable! The restaurant has wonderful cafe tables out on the street and if you are there on a Sunday you can sit and watch the bicyclists go down Ave. Juarez. Most of all, though, and I cannot stress this enough....if you are traveling through Guadalajara to see the sites and to explore the old town, the location of this hotel is perfect. Just steps away from the Plaza del Armas and the Cathedral and everything! Also, just across the street from the hotel are two convenience stores...I stopped there each night to get refreshments of water, etc.
I will return!

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pailin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmanagerGuadalajara, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, April 24, 2012
Dear Guest,

Thank you very much for your kind review, we´re glad to know you have enjoyed your visit to Guadalajara and we are so proud to hear you had a great stay with us at Holiday Inn & Suites. We really appreciate the way you described your experience, your comments have been shared with our staff so they can see that good service has its rewards.

We'll be pleased to see you on your next visit to our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
Reviewed March 27, 2012

Earlier this month, my wife and I visited Guadalajara and stayed a week at the Holiday Inn & Suites Centro Historico. The hotel is centrally located for exolring the city, and the rooms are modern,clean and comfortable. We also enjoyed our meals in the restaurant, both for breakfast and dinner. my biggest rave goes out to the staff of this hotel, particularly the concierge staff. Raul, Jose, Roberto and Javier were unfailingly friendly and helpful in suggesting retaurants and arranging reservations and side trips. Their English language skills made our attempts to navigate the local scene much easier. They also confirmed our flights home and made sure we got to the airport on time. Hector, who runs the cafe, was a pleasure to practice our Spanish with each morning while he served us breakfast. We highly recommend this hotel.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmanagerGuadalajara, Gerente at Holiday Inn Hotel & Suites Centro Historico, responded to this review, April 9, 2012
Dear Mr. John H,

Thank you very much for staying with us and for your kind comments about your recent stay, we are happy to hear you enjoyed your visit to Guadalajara, our main commitment is our guest sattisfaction and we're glad we accomplished this goal. I've shared your comments with our staff so they know it's worth it to provide a great service. Once again we thank you for sharing your oppinion with other travelers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Centro Historico

Property: Holiday Inn Hotel & Suites Centro Historico
Address: Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
Phone Number:
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #46 of 128 Hotels in Guadalajara
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Centro Historico 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
Located at the heart, near the historical and cultural area, of the city are the only five star and International prestige brand in this area. Featuring all the comfort that business men and tourists require, our guests will be able to experience the combination of modern services and history of this beautiful city. Enjoy our recent remodelated rooms or junior suite with the best standards by Holiday Inn and more: the best beds to rest, pillow menu, wireless Internet access, use your own computer in room, alarm clock radio with iPod dock, and free parking. Entertainment, shopping, culture, business, all you are looking for, just steps away. Easy access to anywhere in the city. ... more   less 
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Also Known As:
Holiday Inn Centro Historico
Holiday Inn Guadalajara
Guadalajara Holiday Inn

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