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Reviewed March 3, 2018

I stayed at this hotel for three days and thought it was a very good value. My room was clean and way layed out and the price was very good. The location is great within walkikng distance of a nice Mall and lots of restuarants. The pool is clean and well kept and there is also a jogging track and exercise room. I would stay here again.

Stayed: March 2018
Thank Ken1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia M, Gerente de Servicios at Guadalajara Plaza Expo, responded to this reviewResponded March 5, 2018

Thanks for your comments, we are so glad to know that your stay was great and enjoyed every area at the hotel.
We hope the next time your come back feel at home.
On behalf of the entire team of the Guadalajara Plaza Expo Hotel we appreciate your preference.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2018

I was very satisfied with Hotel and very happy that i stood there while i was in Guadalajara. Location was the most important thing for me. The room was neat & clean. overall amenities at hotel met my expectation.

  • Stayed: February 2018, traveled as a couple
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Review collected in partnership with this hotel
Thank ju3ort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia M, Gerente de Servicios at Guadalajara Plaza Expo, responded to this reviewResponded February 14, 2018

We appreciate your comments, for us is very important to know that your stay was pleasant, our most important goal is to make sure every time you come back feel great as your feel at home.
We hope to see you again soon.

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Reviewed December 28, 2017

Wasted time trying to deal with some small buy significant requests as it was my money and I thought I should have some say as to what it was used for,not wasted on a poor quality Room when the dump was only at40% occupied,asked for receipt on checkout but couldn’t have one because of hotel policy.well I will be monitoring my credit cards and personal identity closer now .Thank you for making sure I will never use your services again.

  • Stayed: December 2017, traveled with family
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Review collected in partnership with this hotel
Thank Les K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia M, Gte. de Servicios at Guadalajara Plaza Expo, responded to this reviewResponded July 12, 2018

We appreciate the time you have given us to share your experience, we deeply regret that your perception of the service offered by our staff has not met your expectations. We are working to give you a better experience.

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Reviewed November 25, 2017

The smell of mold or wet carpets was hard to ignore. Beds are not queen beds, at all, although they did promise us a queen bed. It was barely a double and the mattress sagged badly. Bathroom is hyper small. Parking costs 50 pesos per day which is not so bad. Not a good place to stay and certainly not worth 70$ a night which is what we paid.

  • Stayed: November 2017, traveled as a couple
    • Location
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    • Service
Thank MLJCGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia M, Gte. de Servicios at Guadalajara Plaza Expo, responded to this reviewResponded July 17, 2018

Thank you very much for your comments, these are very important so we can provide a better service. We invite you to visit our Executive delux rooms, where we have rooms with king size beds among other services, we hope to have the opportunity to receive you again and offer you a better experience.

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Reviewed November 16, 2017

I really enjoy staying at this hotel, they have very friendly personal and are very good at accommodating their guests, and the location is great! my office is walking distance so it is very convenient!

  • Stayed: November 2017, traveled on business
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Review collected in partnership with this hotel
Thank saraescamilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia M, Gte. de Servicios at Guadalajara Plaza Expo, responded to this reviewResponded July 18, 2018
Google Translation

Muchas gracias por compartirnos su experiencia, para nosotros lo mas importante es brindarle la mejor comodidad, y otorgarle un servicio de calidad. Esperamos contar de nueva cuenta con su preferencia en su próxima visita.

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